In: Operations Management
The califonia Raisin Advisory Board used to run ads featuring "The California Raisins" a fictitious R&B musical group composed of dancing rains that boogied to the song "I Heard it through the grapevine" The ads, which were hugely popular and which gave rise to a line of raisin themed merchandise, were designed to encourage raisin consumption. This campaign was an example of
A) product - focused advertising
B) consumer-generated advertising
C) public service announcments
D) institutional advertising
E) Push strategies
Ans. D. Institutional advertising
Institutional advertising involves advertising campaigns and
messages that aim to create support for an institution (directly or
indirectly), create a more favorable and positive image of it and
improve its reputation. Institutional advertising may aim to
improve the sales figures of any given product or service
indirectly, and the outcome may be on the same lines. Institutional
advertising creates more respectability and trustworthiness about
the organization and the products/services it is associated with.
The campaign will invariably result in creating consumer preference
when a consumer decides to make a purchase. Institutional
advertising may be reactive in many cases and aimed at restoring
the image of the firm or the product related to it.
The lead vocals of The California Raisins were sung by Buddy Miles
(an American composer) and it was a fictional rhythm. The series of
the commercial was produced by the California Resin Board, and
there was also a line of merchandise (including mugs and t-shirts)
associated with it. The board wanted to change the consumer
perception about raisins, which was “dull and boring” prior to the
campaign. The campaigns aimed at improving the awareness of the
raisins, in general, and was not promoting any brand name.
Therefore, the campaign was reactive and aimed at improving the
general mindset of people, who felt shy about consuming raisins
before it. The campaign also aimed at making raisins more popular
and attractive for the partners, which included manufacturers,
foodservice operators, and supermarkets.