Question

In: Operations Management

Consider Ghana Technology University College, of which the students are the product of the manufacturing process....

Consider Ghana Technology University College, of which the students are the product of the manufacturing process.

A. What will be quality from the producer’s perspective (producers in this case are lecturers) and administrator’s? at least five

B. What will be quality from the consumer’s perspective? Consumers in this case are Students. at least 5

C. What will be quality from the consumer’s perspective? Consumers in this case are employers. At least 5

Solutions

Expert Solution

A. The quality from the producer’s perspective are:

  1. Professionalism
    The truth of this market has delivered misfortune for a few and an open door for other people. The multifaceted nature of the arrangement has expanded, and feelings will in general run high at each level. It is imperative to have a viewpoint, stay cool and center with unflinching demonstrable skills all through the procedure. This assists with keeping all gatherings concentrated on the final product while limiting the impacts of weight on a land exchange.
  2. Knowledge and Education
    Instruction is fundamental for any operator to be fruitful today. Customers today should be taught about the purchasing and selling process right now what they can expect, and top-creating specialists should realize how to instruct their customers, yet go the additional mile with CMAs and sharing data customers don't really request yet will help them in their purchasing/selling process.

  3. Extraordinary Communication Skills
    You need extraordinary relational abilities, for speaking with your own customers, yet in addition your kindred Realtors, as well.

  4. Be Actively Aware
    Know about a wide range of circumstances and be prepared with an answer should a test emerge – not at all like the lodging blast period, only one out of every odd arrangement is basic any longer. Know about what abilities you have to bring to the table, and act rapidly, for the wellbeing of your client.

  5. A Positive Attitude
    Top makers realize that they can only with significant effort reprimand the market for terrible business since they realize how to progress admirably and change in accordance with each lodging market. Keeping positive and depending on the aptitudes recorded is the manner by which these operators remain at the top.

B. The quality from the consumer’s perspective (student) is:

  1. Consumer Understand that It's a Partnership
  2. Consumer Want to act naturally adequate
  3. Consumer Pay You to Become Better Customers
  4. Consumer is Demanding
  5. Consumer are Advocates

C. The quality from the consumer’s perspective(employers):

  1. Leadership Skills

  2. Authoritative Skills

  3. Superb Written and Verbal Communication

  4. Intelligence

  5. Attention Skills


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