Question

You are given the task to get your company to be ISO9001 certified. Explain in details the process of getting an organizational certification.

Answer 1

Step or process of getting an organization to be  ISO9001 certified:

1. Get top management commitment

• Top management considers ISO 9001 registration
• Quality steering committee meets to evaluate process
• Committee informs top management of ISO 9001 costs, schedule, etc.
• Top management commits to pursue ISO 9001 registration

2. Train personnel

• Hold basic quality and ISO 9001 training for all employees
• Select and train personnel to be internal auditors

3. Prepare Quality Policy Manual

• Study and understand ISO 9001 requirements as they apply to your company
• Write (or re-write) company Vision and Mission statements
• Write basic Quality Policy Manual outline
• Complete first draft of Quality Policy Manual
• Send copy of manual to customer desiring ISO 9001 compliance (if necessary)

4. Prepare Operating Procedures

• Define responsibilities, using Quality Manual as a guide
• Have those responsible for functions outline their procedures
• Interview managers and fine-tune procedures
• Compare Operating Procedures with Quality Manual for consistency

5. Hold internal audit

• Hold internal audit of ISO 9001 manual vs. ISO 9001 compliance
• Implement corrective action items from audit

6. Select registrar

• Research registrars and their cost
• Qualify possible registrars
• Select third party registrar

7. Go through registration process

• Apply for registration and audits
• Agree to audit process etc. with registrar
• Hold pre-assessment audit
• Take any needed corrective action
• Have ISO 9001 registration audit
• Take any needed corrective action
• Re-audit as needed
• Take any needed corrective action

8. Obtain ISO 9001 registration

This verifies that you operate your business in compliance to the ISO 9001 requirements