Question

7. Subway restaurants closely represent a

a. Product layout

b. Fixed layout

c. Continuous layout

d. Process layout

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8. The process of assigning the activities to various workstations such that the total idle time of each workstation is minimized is

a. Productivity improvement

b. Man-machine interaction

c. Capacity planning

d. Line balancing

e. Flag this question

.

9. An automobile paint shop will benefit the most with

a. Continuous layout

b. Fixed layout

c. Process layout

d. Product layout

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10. Which of the following is considered to me most important while designing a retail store layout?

a. Influencing customer attitude

b. In store flow of traffic

c. Reduction in billing time

d.Degree of customer interaction

Answer 1

7. Subway restaurant closely represent a

Product Layout :- This is the correct option because no matter which subway outlet you go the menu remains the same. The taste and ingridents also remains the same. So a person from China can expect the same taste in America. This has been a major factor in distributing its franchise all around the world.

Fixed layout majorly focuses on having the outlet design same all around, but the outlet is different everywhere in case of subway. Continuous layout is more inclined towards batch production and is used in factories, so this option is also not correct. Process layout is a concept used in manufacturing to reduce the cycle time, hence this option is also not correct.

8. The process of assigning the activities to various workstations such that idle time of each work station is minimized is

d. Line Balancing - This is the correct option as the concept of line balancing focuses on making each workstation having same workload and same time so that there is contineous production and idle time is reduced.

Productivity management is a much broder concept and we can say line balancing is a part of productivity management, but there are other factors also involved in productivity managemnet like automation, outsourcing, etc. Man-machine interaction is a concept used in automation where the interface between man and machine is kept at minimum, hence this is also not correct option. Capacity planning involves layout planning and output planning, it does not involves idle time working, here it is assumed that the workstation time is constant and the design is made accordingly, hence it is not correct option.

9. An automobile paint shop will benefit the most with

a. continuous layout : paint shop process involves many steps like cleaning, degreasing, spraying and blowing. And also it needs some cureing time for the paint to stick to the part. Hence a continuous layout where each step is carried out one after another will be beneficial. Both in terms of output and cost.

Fixed layout is more where the product is kept constant and each worker has to do and perform the job, that is difficult as the time required to complete the work will be more. Process layout is more of a concept where the cycle time is studies and optimized. Product layout is more inclined towards the product portfolio and the features, so there options are not correct.

10. Which of the following is considered the most important while designing a retail store layout?

b. In store flow of traffic- This is the major factor considered as the design of store should be sufficient so that people can accomodate easily and there is no rush or waiting. A number is estimated and the design is made based on that only. The gandway width, rack spacing, parking all are based on the estimate of how many people will come to the store.

Influencing the customer attitude is more of survey kind of thing where the customer retaintion and improvement points are implemented. Hence it is not the correct option.Reducing the billing time is also not correct as it can be changed to new and efficient software after the store layout have been finalized. Degree of customer satisfaction is a performance indicating factor hence it is not the correct option.