In: Operations Management
Question 1: Review the performance of a country/business of your choice in the way that it handled the Coronavirus outbreak. Identify three areas of underperformance, recommend solutions and suggest how they could implement any changes.
Country/Business: ___________________
Underperformance |
Recommended Solutions |
Suggest how changes could be made |
Question 2: When designing a training program for a company of your choice (eg a café), identify at least five tasks/processes etc that should be trained, and then list what resources that you might be utilised for the training.
Ans 1
I am taking up the underperformance of US (country) in handling the coronavirus outbreak and suggesting measures that could have been taken and can still be taken:
Underperformance | Recommended solution | Suggest how changes could be made |
The Intelligence inputs and briefings about the dangers of coronavirus and its potential to reach US was shared by US intelligence agencies to US president who ignored them.He disbanded the nodal agency for viral infectious disease. | The intelligence briefings should have alerted the President to start research on the virus and take steps to prevent the virus from reaching US shores. | Issue trave advisory all to US pubic to stop all non-essential travel to China. |
Taking precautionary measures when WHO announced Covid-19 a worldwide public health emergency of international concern on jan 30th 2020. US President was still in denial mode and calling it a "hoax" | US Government should have proactively stopped all flights from China into USA and should have asked all foreigners coming into USA who had China travel experience to go into mandatory quarantine | 1. by mandatory quarantine of all international passengers coming into US who had travel history of China |
the Covid-19 testing kit developed by Center for Disease Control and Prevention (CDC) had flaws and it allowed the virus to spread | Once the flaw in the CDC testing kit was found then President should have sought World Health organization (WHO) testing kit | By ordering the testing kit used by WHO worldwide and mass producing it |