Question

Enrique, service manager at El Carmen, has been noticing a downward trend in sales during the night shift on weekends. Enrique also noticed that the amount of steaks and chicken sold had decreased drastically. Enrique checked the customer count for the past four weekends, and realized that the number of customers actually increased.

El Carmen does not have an electronic system to record orders and instead uses a duplicate check system where one copy remains with the server and the second copy goes to the kitchen for production. Two of the servers are close friends with the cooks and Enrique suspected that cooks prepared food without requiring a copy of the guest check.

1. How would cooks not requiring tickets present an opportunity for the servers to mishandle cash?

2. What are the disadvantages of using a paper duplicate check system?

3. How can Enrique make sure that every guest order is recorded?

Answer 1

1..Because a large portion of the controls in café and foodservice tasks are interconnected and subject to one another, it is basically significant for supervisors to ensure that every individual control works and is upheld. there is a solid chance that nourishment cost will increment. Indeed, even in the best activities, incidents can happen to cause nourishment cost to increment.

2..Policies on the best way to deal with missing checks differ among foundations. A few tasks charge the servers a set sum for each missing check. Others don't. When setting this strategy, note that the Federal Minimum Wage Law precludes charging representatives for setbacks if the charge brings the worker's wages underneath the lowest pay permitted by law. There are likewise state laws overseeing such practices.

3. income security is coordinating the items sold by a foundation with the cash got from clients. Subsequently, tasks ought to guarantee that all requests are recorded in the framework. There might be circumstances when a server takes a request without recording it, charges the client, and saves the cash for oneself. To forestall this sort of misrepresentation, numerous administrators execute a precheck and postcheck framework for visitor checks.