Question

follow the questions based on ABC or D Thank YOU .

1.With respect to the five S's, cleaning plant and equipment to eliminate dirtiness that can hide or obscure problems is called ________. *

seiso- shine

seiton- set in order

seiketsu- standrdize

seiri- sort

2.What is the first step in process mapping? *

developing a map of the process

settling on a standard set of process mapping symbols to be used

reviewing a draft copy of the process map with the employees

observing the work being performed by shadowing the workers performing the work

3.What is the most important and most difficult step of the ISO process? *

contracting with the client

certification audit

selecting a registrar

phase 1 audit

4.______can be tabular, computer-based, or schematic. *

Pareto charts

Check sheets

Histograms

Control charts

5.The ________ is used to examine the relationships between variables. *

scatter diagram

process map

Pareto chart

cause-and-effect diagram

6.Which of the following Baldrige criteria examines key aspects such as customer focus in design, work system, design for services and products, support processes, and processes relating to partners? *

measurement, analysis, and knowledge management

operations focus

strategic planning

workforce focus

7.Which of the following Baldrige criteria is used to evaluate the extent to which top management is personally involved in creating and reinforcing goals, values, directions, and customer involvement? *

workforce focus

operations focus

leadership

strategic planning

8.With ________ inspection, all work is inspected at each stage of the manufacturing process, and the workers inspect their own work. *

multilevel

in-process

continuous

dynamic

9.A ________ determines the parameters for process improvement. *

process map

cause-and-effect diagram

control chart

check sheet

10.In a scatter plot, the data is plotted on a ______dimensional plane. *

Three

One

Four

Two

11.In process map, the ________represent the progression from one step to the next. *

Circles

Parallelograms

Arcs

Diamonds

12.With reference to the language of process maps, a ________ is used whenever processing takes place. *

diamond

triangle

circle

rectangle

13.In the ________ approach, the scores required to win the state awards are lower than those for the national awards. *

multilevel

full-Baldrige

Baldrige-lite

Baldrige quality

14.In cause and effect diagram, the problem is clearly stated in the _____of the fish. *

Skeleton

Ribs

Bone

Head

15.What is the first step in the registration process for ISO 9000:2015? *

inquiry

phase 1 audit

client contract

certification audit

16.___________ are spreadsheets that are communicated to management on a regular basis. *

Process map

Balanced scorecards

Histograms

Affinity diagrams

17.With respect to the five S's, ________involves color coding and labeling areas. *

seiketsu- standardize

seiso- shine

seiri- sort

seiton- set in order

18.Pareto charts is aided by the __________ rule. *

70/20

80/20

20/40

80/30

19.Which of the following is not a quality management principle underlying ISO 9000:2015? *

involvement of people

dedication

improvement

leadership

20.The ________ is used to move to lower levels of abstraction in solving problems. *

control chart

Pareto chart

histogram

cause-and-effect diagram

21.The model for the Baldrige consists of ________ interrelated categories that compose the organizational system for performance. *

seven

six

four

five

22.In the multilevel approach, the top level includes the ________ approach. *

consensus

strategic

full-Baldrige

Baldrige quality

23.The first view of lean manufacturing is a philosophical view of ________. *

inventory control

waste reduction

strategic planning

product development

24.The Deming Prize is awarded to individuals and groups who have contributed to the field of ________. *

sales management

just-in-time production

lean manufacturing

quality control

25.________ means that all departments are involved in quality. *

Multilevel deployment

Horizontal deployment

Cross-functional deployment

Vertical deployment

Answer 1

1st question

Correct answer is Seiso-shine

Cleaning plant and equipment to eliminate dirtiness that can hide or obscure problems is called seiso

2nd question

Correct answer is settling on a standard set of process mapping symbols to be used

3rd question

Correct answer is selecting a registrar

selecting a registrar is the most important and most difficult step of the ISO process

4th question

Correct answer is Check sheets

Check sheets are data collectings tools that provide data to Histogram and can be tabular, computer-based, or schematic

5th question

Correct answer is Scatter diagram

scatter diagram is used to examine the relationships between variables.

6th question

Correct answer is operations focus

7th question

Correct answer is leadership

leadership is used to evaluate the extent to which top management is personally involved in creating and reinforcing goals, values, directions, and customer involvement

8th question

Correct answer is in-process

With in-process inspection, all work is inspected at each stage of the manufacturing process, and the workers inspect their own work.

9th question

Correct answer is process map

A process map determines the parameters for process improvement.