Question

In: Operations Management

8. You are acting as manager and mentor to Melanie, an employee who has been identified...

8. You are acting as manager and mentor to Melanie, an employee who has been identified as a high achiever. Going by McClelland’s three-needs theory, which of the following measures would best help you motivate Melanie to do her best?

(a) setting goals that are just out of her reach

(b) giving her a managerial position that requires her to help others accomplish their goals

(c) giving her a job that holds her personally responsible for finding solution to problems

(d) promising her a promotion and a raise if she reaches her targets

9. Which of the following is NOT true about the two-factory theory?

(a) A job becomes satisfying when the dissatisfying characteristics are removed.

(b) Intrinsic factors are motivators.

(c) Working conditions are characterised as hygiene factors.

(d) Responsibility is a satisfier.

10. The equity theory proposes that ____________.

(a) an employee compares his or her job’s input-outcomes ratio with that of relevant others and then corrects any inequity

(b) employees are more likely to show initiative at work if they are more involved in decisions that affect their work

(c) offering employees part of the company’s shares, or equity, motivates them to do their best because their performance directly ties in with the company’s

(d) employees expect that exerting a given amount of effort will lead to a certain level of performance and will be demotivated if that does not happen

Solutions

Expert Solution

8. You are acting as manager and mentor to Melanie, an employee who has been identified as a high achiever. Going by McClelland’s three-needs theory, which of the following measures would best help you motivate Melanie to do her best?

(a) setting goals that are just out of her reach

(b) giving her a managerial position that requires her to help others accomplish their goals

(c) giving her a job that holds her personally responsible for finding solution to problems

(d) promising her a promotion and a raise if she reaches her targets

According to McClelland’s three-needs theory, for an achiever, he/she likes to take calculated risks to achieve their goals. hence option a is correct. Where setting goals that are just out of her reach will help motivate her

9. Which of the following is NOT true about the two-factory theory?

(a) A job becomes satisfying when the dissatisfying characteristics are removed.

(b) Intrinsic factors are motivators.

(c) Working conditions are characterised as hygiene factors.

(d) Responsibility is a satisfier.

According to two factor theory, separate set of factors cause satisfaction and dissatisfaction. Hence option a to be chosen that states taht a job becomes satisfying when the dissatisfying characteristics are removed

10. The equity theory proposes that ____________.

(a) an employee compares his or her job’s input-outcomes ratio with that of relevant others and then corrects any inequity

(b) employees are more likely to show initiative at work if they are more involved in decisions that affect their work

(c) offering employees part of the company’s shares, or equity, motivates them to do their best because their performance directly ties in with the company’s

(d) employees expect that exerting a given amount of effort will lead to a certain level of performance and will be demotivated if that does not happen

Option d is correct as per equity theory where employees expect for a fair balance between inputs (hard work, skill levelt, etc) and outputs (salary, recognition, etc.). Employees expect a certain level of output in performance terms when they exert a certain amount of input i.e. efforts and they will feel demotivated if the output they are getting is not commensurate with the inputs


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