Question

Discuss the security issues and challenges that remain in the current system at Toyota

Answer 1

The challenges and issues faced by Toyota can be classified into two:
Organizational or technical problems and management problems.

1) Organizational or technical problems

They can be problems with corporate customer information system, information or data quality challenges etc. The corporate customer information system can be affected by multiple data sources where different data or information may be made available regarding a particular topic, subjective judgement in data production where data collected through such methods may lead to the recording of biased information, bypassing and too strict input rules which leads to missing information, volume of data as large amount of data makes it more and more less accessible and finally distributed heterogeneous systems. Poor information and data quality are due to lack of accurate cost estimation, decline in sales revenue and increase in costs etc.

2) Management problems:

Difficulties faced by management can be financial loss due to error on customer information system, ineffective customer service and support which lead to customer dissatisfaction, ineffective decision support system as the information and transaction processing system became inaccurate and finally, human resource problem where laying off the unnecessary workforce became an issue.