Allison is the manager of the sales department of a medium sized household products company. She’s...

Allison is the manager of the sales department of a medium sized household products company. She’s begun to notice that Dave, a member of the team, has been turning in his reports late and that the quality of the reports has declined. She decides to call him into her office to discuss the issue. How might she use the description, specific and problem-oriented elementals of supportive communication to guide this discussion?

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