In: Operations Management
SOLUTION:
About BNP Paribas
* The BNP Paribas is a French banking, insurance, and financial services company. In a merger made in 1999 of two separate companies, Banque de Paris and Paribas was created.
* The company headquarter is in Paris.
*The company finds its history to a number of old french Banks like; Comptoir National d'escompte de Paris 1848.
* The company was created when a merger in 1999 a rival company Society Generale made an offer to Paribas but in the real-time BNP prevented the merger causing the hostile takeover of Paribas.
Achievements
* The company is making a continuous profitable performance and their current provisions and the main objective of helping their retail market enlarging their investment throughout the world.
* BNP Paribas is ranked as a major financial services company in terms of its provisions.
* The company's total assets in the year 2012 was $ 2.690 trillion. notwithstanding of 2007 crisis, the bank made profit of 3 billion euros.
Survey on the bank
* A Recent survey on the BNP Paribas reveals that the company's leadership has made a tremendous effect on the process of changing management to increase the performance of the bank.
* The company has been one of the leading financial service banks in the measure of consumer's bank
* Also, the company's services include an investment banking, commercial banking, and small scale business bank.
* The company has both private and public corporate holdings.
Customer satisfaction
* BNP Paribas has been rated top financial services company continuously from 2007nto 2009. as the company made huge profits in the situation of the global crisis.
* The company's consumer policy is good as it comes to customers the bank is always standing there to help out.
* Customers have also rated this Indo-french company in the top banking list. as the customers get satisfied with the banking services.
CONCLUSION:
BNP Paribas is listed amongst the big banking companies. The Banking company understands the market better and knows how to tackle day to day problems and also major crisis situations. The BNP Paribas objectives are customer satisfaction while achieving the profit. as the motto of the company is to Keep reaching that provides its customers day to day support.
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