Microsoft Corporation’s Five Forces Analysis:
- Threat of new entrants: Low
- There are high entry barriers
- Customer base is very loyal for the existing companies
- Cost advantage of the existing companies is high
- Developing an enterprise needs advanced skills which is not
easy to be found
- The cost involved in developing a new brand in this sector is
quite high
- Threat of Substitution: Low
- There are a range of products offered by Microsoft Corp. which
are difficult to beat
- The software applications of the company are the industry’s
favorites and can’t be replaced
- Competition Rivalry: High
- Competitors vary in different product specialty of Microsoft
Corp.
- In software applications arena, The Company faces stiff
competition from Apple, Cisco Systems, SAP, etc.
- In cloud segment, VMware and IBM are the major competitors of
Microsoft
- Each company has a loyal customer base of its own
- Bargaining Power of Buyers: Moderate
- The cost of switching software is moderate
- Switching also requires learning the new software, so switching
is generally not preferred
- Good service offered by the company has established a loyal
customer base
- Bargaining power of suppliers: Low
- Software is mostly developed in-house; hence no role of
suppliers
- Large number of suppliers available for hardware
production
- Cost of switching supplier is low
The utilization of Microsoft products in business world:
- MS Office is one of the most widely used official software
- MS Excel is used in many companies to effectively manage its
financials
- MS Office is a package that offers a number of varied services
at an optimum price
- Microsoft services have ease of access and very good customer
service, making it a favorite among corporates
- Microsoft software is very secure and effectively protects
data