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In: Operations Management

Historically there has been little encouragement or support for work teams to manage work area hazards,...

Historically there has been little encouragement or support for work teams to manage work area hazards, what are the factors, action to be taken, the person responsible, additional factors, date and KPI's ??

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Expert Solution

Workplace health, safety and welfare

The workplace

The workplace is an environment in which most adults spend a substantial fraction of their time. It has the potential to have both positive and negative influences on their health and well-being – sometimes with lasting effects. Factors influencing health include the following:

Workplace factors affecting health

  • Temperature and humidity.
    - Adequate (indoor) heating is important to provide thermal comfort in cold weather (normally to at least 16 °C if work is mainly sedentary, and to at least 13°C where physical effort required). Particular cold stresses may occur in certain occupations, e.g. food preparation, open air working;
    - Protection is also needed against heat stress from high ambient temperatures, high thermal radiation and/or high levels of humidity (laundries, foundries etc).
  • Ventilation.
    - Adequate air movement and rate of air exchange is important to maintain air quality;
    (NB From 1 July 2007, it has been against the law to smoke in enclosed public places and workplaces in England. Similar legislation exists in Scotland and Wales. Most countries have some enforcement of bans on smoking[4]).
  • Ergonomics / physical arrangement of work area & equipment.
    - These are factors that allow people to work comfortably and in safety. For example, for office workers, the height and orientation of computer screens, chairs which provide postural support.
  • Space, lighting and cleanliness of the work area.

Safety factors

  • Maintenance/good repair.
    - Especially important for safety equipment and equipment which could create a risk if faulty
  • Routes for safe movement of people and vehicular traffic, including provision of unobstructed emergency exits
  • Physical aspects.
    - Doors, gates, windows should be suitably constructed and fitted with safety devices if necessary (e.g. to prevent risk of fall if above ground level, shatterproof glazing in doors etc). Use of such measures as fencing, rails and covering of pits/tanks to prevent risk of falls from height.
  • Control of hazardous agents (see below).

Welfare

Facilities for the welfare of workers and visitors include:

  • lavatories and washing facilities;
  • provision of drinking water;
  • facilities for rest and to eat meals.

Specific hazards

Many work environments contain sources of hazardous substances (chemicals, dust, fumes, biological agents), which may cause exposure by inhalation, dermal absorption, splashing into eyes, or ingestion. These are covered by specific legislation (see COSHH below).

One of the most common forms of workplace injury arises from slips and trips. Care to remove tripping hazards is especially important where there is public access. Falls from height, especially off ladders, is one of the major contributors to workplace deaths and serious injuries.

Musculoskeletal disorders relating to workplace activities are common, and include injuries from manual handling (heavy lifting etc – a major cause of days off work) and repetitive strain injuries (RSI). Display screen equipment (e.g. computer) can give rise to musculoskeletal disorders, including RSI, and eye strain.

Asbestos is the largest single cause of work related fatal disease and ill health in Great Britain, though it is now mostly the result of past exposures.

Powered hand tools etc can cause ‘vibration syndromes’, and vibration from a machine or passing through the seat of a vehicle can cause or aggravate whole back pain. Noise can damage hearing, but it can also be a serious nuisance affecting concentration and physiological parameters.

Most electricity deaths are caused by contact with overhead or underground power cables. Non-fatal shocks can cause severe and permanent injury.

Pressure systems – systems containing a fluid under pressure (e.g. pressure cookers, boilers, steam heating systems) – account for about 150 incidents / year in England, mainly due to equipment failure through poor design, incorrect operation or poor maintenance.

Radiation risks are usually strictly controlled. Ionising radiation risks may arise from exposure to x-rays or radionuclides e.g. medical imaging, as well as from radon gas from the ground. This also includes damage and cancer risk from UV radiation (e.g. from sun).

Stress

Stress is an over-used and imprecisely defined term. However, it is clear what most people mean by it, and there is a large body of research that shows a link between markers of stress and subsequent ill health. The UK Health and Safety Executive defines stress as ‘the adverse reaction people have to excessive pressure or other types of demand placed on them.’[5] It can be tackled in similar way to any other form of workplace hazard – by identifying contributing causes and attempting to reduce them. Factors that often appear important include:

  • lack of control over the way work is done;
  • work overload (or underload);
  • lack of support from managers;
  • conflicting or ambiguous roles;
  • poor relationships with colleagues (including bullying);
  • poor management of organisational change.

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