Question

In: Operations Management

Twenty samples with 100 units each were taken; with the following number of defectives in each...

Twenty samples with 100 units each were taken; with the following number of defectives in each respective sample: 11, 2, 7, 5, 6, 7, 8, 5, 3, 6, 4, 3, 5, 6, 2, 5, 0, 9, 10, and 8.

  1. Calculate the center line, upper control limit, and lower control limit for a 3s p-chart. (RE: As your starting point, recall that p-charts represent percentages of defects for samples.)
  2. Plot the points on the chart.
  3. Comment on whether the process is stable enough to begin using these data for quality control purposes. (SHOW WORK IN A EXCEL FILE) - List the steps of how to do the work as well.

Solutions

Expert Solution

Answer:

Answer a.

Plot the number of samples, Defective units in each sample out of 100 units in each sample.

Calculate the proportion (p%) for each sample using below formula

p% = (Defective units / No. of units in each sample)*100

Samples

Defective units

No. of units in each sample

p
(%)

1

11

100

0.110

2

2

100

0.020

3

7

100

0.070

4

5

100

0.050

5

6

100

0.060

6

7

100

0.070

7

8

100

0.080

8

5

100

0.050

9

3

100

0.030

10

6

100

0.060

11

4

100

0.040

12

3

100

0.030

13

5

100

0.050

14

6

100

0.060

15

2

100

0.020

16

5

100

0.050

17

0

100

0.000

18

9

100

0.090

19

10

100

0.100

20

8

100

0.080

Average of all 20 observations p%

(p bar) or Central Line

0.056

5.60%

Central Line = CL = p bar = Average of all 20 observations p% = 0.056

Sample size (n) =

100

p bar =

0.056

z= no. of standard deviation from process average as it is to be calculated for

3

Standard Deviation (σ) = √[p bar * (1- p bar)]/n

σ = √[0.056 * (1- 0.056)]/100

σ = 0.0230

UCL (Upper Control Limit) = p bar+3σ = 0.056 + (3*0.0230) = 0.1250

LCL (Lower Control Limit) = p bar-3σ = 0.056 - (3*0.0230) = -0.0130

Answer b.

Make following table in Excel:

STEPS

In Excel, use following graph:

Select all data of the above table.

Click on “Insert” tab and then “Line”

Following chart will appear:

Answer c.

The process is stable for quality control purposes as it well within the UCL & LCL.

For getting the above chart use following steps:

STEPS

In Excel, use following graph:

Select all data of the above table.

Click on “Insert” tab and then “Line”


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