Question

1. when michelle had only three? employees, she performed most of the? records-keeping tasks herself and kept a general idea of finances in her head. now that her business has? expanded, she is having money problems. what should michelle? do?

A create and follow a set of finaicnal controls

B. Relinquish some of her other duties so she can focus on the money end of the business

C. take a course in financial accounting at a local college

2. One characteristic of the matrix structure is that......?

A eliminates the chain of command

B. violates the principle of unity of command

C. does away with work specialization

Answer 1

1. The correct answer is option B.

Empowerment is nothing but power which gives the ability to act or behave appropriately in order to make appropriate decisions. Empowerment is one of the stage of being accountable. In this stage, the person takes appropriate action to complete the task. It also includes taking challenge and coping up with changing situations.

Job enlargement is the technique in which the task and scope related to a single job are increased. In this scenario, since the businesss has expanded, it is important to give more responsibilities to employees so that Michelle can focus on the financial aspects of business.

2. The correct answer is option B.

Matrix organization is nothing but the organization where the employees will have multiple reporting line and perform different roles in different functions. The advantages of matrix organization are effective usage of resources across different functions, high motivation in employees due to multiple roles and showcasing their skills in different field, improved and prompt decision making. Since unity of command involves employee being answerable to one person, so matrix structure violates the principle of unity of command.