In: Accounting
Brenda has been asked to observe how junior management are using new accounting software at a leading city accounting firm. As part of informed consent, staff are informed that they will remain anonymous. During her observations, Brenda notices that many of the junior management staff are making a particular data entry error when using the software. These errors are causing the accounting firm to lose profit. Company policy dictates clearly that worker salaries will be docked for clear mistakes leading to the loss of company profit. How does Brenda handle this situation?
Briefly discuss the dilemma for Brenda. Show your utilisation by using Chris MacDonald's methodology to demonstrate how Brenda might analyse and resolve the dilemma. Provide a recommendation of what actions Brenda should initiate and to whom she needs to communicate throughout the process.