Communication is an exchange of ideas, views, opinions, and
messages between two or more people with without using words of
mouth.
Characteristics of a Group and its Impact on
Communication:-
- Physical Environment:- There are various
factors that affect group dynamics. The physical environment can
set the initial tone of communication within the group. A long,
narrow room for a formal meet leaves less room for communication
since the members are apart from each other. A roundtable
discussion allows for more participation and becomes easy to
coordinate with the leader since he or she can maintain eye contact
with every person.
- Group Size:- A larger group has people with
wide range of talent and experience which can lead to healthy
discussion and problems solving. At the same time, fewer members
have a chance to participate in discussions. It’s the exact
opposite case when it comes to small groups
- Group Compositions:- A heterogeneous mix of
people in the group create cultural diversity and sharing. It
brings out ideas and views influenced by the background the person
and has room for excellent brainstorming and problems solving
discussions.
- Norms:- Every group irrespective of size has a
code of conduct which defines the acceptable behavior of the group
members. It may or may not apply to every member.It is advisable to
discuss the norms of the group so that it doesn’t create any
discomfort, frustrations or lost momentum in the communication
process.
Role of Group Members and its Impact on
Communication:-
- Task Roles:- A task leader makes sure that the
group is focused on the goal by setting agendas, monitoring the
communication channel, evaluate ideas and participation from group
members. Some may have an opposing view on the task in hand. The
task leader needs to communicate clearly align everyone’s efforts
toward a common goal.
- Social-Emotional Roles:- Such members address
the social and emotional needs of the group by maintaining
relationships and encourage active participation from each member
of the group. They are good listeners who can understand problems
faced by members, provide solutions and encourage members to work
hard together for a common goal
- Procedurals Roles:- There members are
responsible for maintaining a code of conduct with the group. The
monitor the flow of communication process to make sure that it is
in sync with the group objectives.