In: Operations Management
(The second number indicates the chapter from which the question was taken (e.g., 3.1 means it is the third of ten essay questions and the answer to the question can be found in Chapter 1. )Depending upon the requirements of the question, your response to each should be a minimum of five sentences.)
Chapter 11-15 Essay Questions
1.11 Describe the typical steps followed in a grievance case.
2.11 Grievance arbitration procedures are often very costly and time-consuming. What are some of the alternatives to this process in the union sector?
3.12 Give a brief overview of how participation programs evolved in the union sector from the 1970s on.
4.12 How do labor leaders and unions generally view employee ownership?
5.13 What factors contributed to the growth of public sector unions and public sector collective bargaining in the 1960s?
6.13 Describe the reforms that have taken place in public education in the late 1990s. Discuss the reasons for these reforms.
7.14 Briefly describe how codetermination works in Germany.
8.14 What are some of the factors that make it difficult for unions to coordinate their efforts across national borders?
9.15 What are some of the key components of the current U.S. labor policy?
10.15 Describe the key features of the new labor policy advocated by the authors.
Please use the following points as reference and elaborate these to answer the essay question:
Follow the instructions to effectively answer the given questions:
1.11
Mention the steps. The typical steps followed in a grievance case are:
1. The employee or worker with the grievance expresses it before his immediate supervisor either informally or through a formal written grievance form.
2. The validity of the grievance is reviewed by the supervisor or union representative
3. The grievance is taken to the next level supervisor by the union representative.
4. The next step will take place if the grievance is not solved by then. The grievance will reach the highest level of management to be resolved.
5. If the grievance remains unresolved by all these levels in the company then an arbitrator from outside of the company is called for the process to be completed.
2.11
To avoid the costly and time taking procedures of arbitration in a grievance it is better to resolve it informally. An oral discussion of the employee and immediate supervisor on the grievance and the ways it can be resolved will save time and money. Avoiding situations that rise grievances in the work place is the best and foremost solution. But if at all they arise then an informal oral settlement is the best alternative than involving in arbitration.
3.12
4.12
5.13
This is simple to explain. State the factors which led to formation of public sector unions and public sector collective bargaining in 1960s.
6.13
Give a proper explanation on these reforms to support your answer.
7.14
8.14
State what does unions do. Give certain examples to back up the facts.
Now state the hindrances faced by unions to coordinate the efforts at national levels. State the following points:
1. Small Size
2. Poor Finance
3. Politicization
4. Multiplicity of Unions
5. Lack of Enlightened Labor Force
6. Miscellaneous Problems
Give a detailed explanation for each of these points to make your point. Be sure to give examples.
9.15
State what is the current US labor policy. Give a detailed explanation. Now state the important components which play a vital role. The mentioned factors should be supplied with examples.
Key components of the policy are:
10.15
Division of labor classes.
Rights of labors
Work timings etc.