Question

1. How often should employees receive feedback on their​ performance?

A.

Monthly

B.

Annually

C.

Quarterly

D.

​Semi-annually

E.

Continuously

2. When considering performance appraisals from a systems​ perspective, what should a manager consider the goal of the appraisal​ process?

A.

How to make the system more conducive to high levels of performance.

B.

How to match system expectation with reward expectations.

C.

How to reward high achieving employees within the system.

D.

How to best identify how employees can improve processes within the system.

E.

3. How to best use the system to determine layoff and termination policies.

​__________ is necessary for performance measurement to be effective for an organization.

A.

Consistency

B.

Absolute judgement

C.

​Trait-based

D.

Political motivation

E.

Bias

4. Managers must provide workers with feedback and coach them to higher levels of​ ________.

A.

​self-review

B.

performance

C.

relative judgment

D.

identification

E.

comparability

5. Conscious bias can be dealt with using​ _____.

A.

​web-based performance management systems

B.

management by objectives

C.

cultural sensitivity

D.

​frame-of-reference training

E.

360 degree feedback

6. Ensuring​ ________ in ratings across raters presents a major difficulty in performance measurement.

A.

relative judgement

B.

comparability

C.

equality

D.

cultural sensitivity

E.

nonverbal attending

7. Supervisors tend to blame the worker when they observe poor​ performance, whereas workers tend to blame external factors. This is an example of​ ________.

A.

rater error

B.

​actor/observer bias

C.

system factors

D.

​360° feedback

E.

​self-review

8. Which of the following is an example of a question a manager would ask to determine the level of an​ employee's effort?

A.

Has the worker ever been able to perform​ adequately?

B.

Can others perform the job​ adequately, but not this​ worker?

C.

Are performance problems showing up in all​ workers, even those who have adequate supplies and​ equipment?

D.

Is the​ worker's performance level​ declining?

E.

Is performance​ erratic?

Answer 1

Question 1
Option C

Quarterly.

It's better to ask your employees regarding the time of the appraisal meeting when they'd like to meet with you again to determine progress against their goals and performance benchmarks.
It is ideal to conduct appraisals at three-month intervals for providing healthy feedback and reviews.

Question 2
Option A

How to make the system more conducive to high levels of performance.

While considering performance appraisals from a systems​ perspective,
management system does not reward high performance but make sure the system is more conducive for providing effective feedback and thus high level of performance.

Question 3
Option A

Consistency.

Performance measurement must be consistent and standardised throughout the organization .
it's necessary to ensure employees are getting fair and consistent performance appraisal for improving their performances.
Consistency in performance rating scale helps the employees to know performance expectations and ensures that the human resource in the organization perform at the best level.

Question 4.
Option B

Performance.

Managers must provide workers with feedback and coach them to higher levels of performance.
Managers provide feedback and coach employees to ensure that the human resources are performing at the highest possible level.