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In: Operations Management

Questions regarding to business course 27. In cultures with High Power Distance, employees are less likely...

Questions regarding to business course

27. In cultures with High Power Distance, employees are less likely to:

a. Call coworkers and superiors by last names or official work titles

b. Accept gifts from new business associates or clients

c. Be rewarded by bosses whenever they take initiative

d. Challenge decisions, provide alternatives ,

or give personal Input

28. Which of the following is REQUIRED to deliver an effective "bad news message":

a. An amusing fact or statistic to help lighten the mood and put the at ease .

b. A statement that accepts full legal responsibility for the "bad news".

c. A statement that shifts the attention away from the bad news and offers some other type of good news or outcome.

d. Along, , and vivid description of the "bad news" .

29. Which of the following is the CORRECT order for organizing a " bad news " message :

a. An explanation , bad news, buffer statement positive redirection

b. A buffer statement explanation, bad news, positive redirection .

c. Bad news, explanation, positive redirection, buffer statement

d. Good news, buffer statement , bad news , explanation

30. When trying to get in touch with a coworker who is out of the office for the day, you should try to:

a. Send a text message to their personal mobile phone during business hours

b. Email them immediately once the work day is over

c. Try your best to reach them by their preferred method of contact

d. Call and leave a detailed voicemail

31. Direct organization of messages in professional business discourse is:

a. The most effective approach to explaining a situation when facts or important details have yet to be determined.

b. Standard when replying to routine requests and most day-to-day business matters

c. The best way to deliver bad news to a longtime client .

d. Rarely used in informal text messages , since communication is often casual in the workplace .

32. Indirect organization is usually preferable when:

a.Responding to a routine request for sales quote

b. Delivering an update about a situation that may be in-progress or have developing news c. Informing a job candidate that his or her application has been received

d. Approving a customer's application for a credit line increase.

33. Which of the following groups of words are ONLY CONCRETE subjects ?

a. teamwork , initiative, customer service representative

b. strategy , goal, advertising firm .

c.ethics , competition , challenge

d. coworker , document , supervisor

34. Which the following groups of words are ONLY ABSTRACT Subjects?

a.portfolio, business report, failure

b.conflict, outcome , promotion c. document , success , supervisor

d. employee handbook, coworker, office

35. Identity the sentence focus error(s) in the following sentence: The marketing strategy was developed by the CEO of the company.

a. abstract subjects, passive voice, and faulty expletives

b. abstract subjects and faulty expletives

c. abstract subjects and passive voice

d. faulty expletives ONLY

36. Identity the sentence focus error(s) in the following sentence: There are number of reasons why record profits will be earned by Apple in 2019.

a. abstract subjects ONLY

b. passive voice and faulty expletives

c. abstract subjects, passive voice, AND faulty expletives

d. passive voice ONLY

37. Identify the sentence focus error (s) in the following sentence: It is of high importance for online retailers to show appreciation for their loyal customers .

a. faulty expletives ONLY

b. abstract subjects and faulty expletives

c. passive voice and faulty expletives

d. abstract subjects ONLY

Solutions

Expert Solution

27. In cultures with High Power Distance, employees are less likely to:

d. Challenge decisions, provide alternatives or give personal input

28. Which of the following is REQUIRED to deliver an effective "bad news message":

a. An amusing fact or statistic to help lighten the mood and put them at ease.

29. Which of the following is the CORRECT order for organizing a " bad news " message :

b. A buffer statement, explanation, bad news, positive redirection.

30. When trying to get in touch with a coworker who is out of the office for the day, you should try to:

c. Try your best to reach them by their preferred method of contact

31. Direct organization of messages in professional business discourse is:

b. Standard when replying to routine requests and most day-to-day business matters

32. Indirect organization is usually preferable when:

a. Responding to a routine request for sales quote

33. Which of the following groups of words are ONLY CONCRETE subjects?

d. coworker, document, supervisor

34. Which the following groups of words are ONLY ABSTRACT Subjects?

b. conflict, outcome, promotion

35. Identity the sentence focus error(s) in the following sentence: The marketing strategy was developed by the CEO of the company.

c. abstract subjects and passive voice

36. Identity the sentence focus error(s) in the following sentence: There are number of reasons why record profits will be earned by Apple in 2019.

b. passive voice and faulty expletives

37. Identify the sentence focus error (s) in the following sentence: It is of high importance for online retailers to show appreciation for their loyal customers .

b. abstract subjects and faulty expletives

keosha answered 2 months ago

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