In: Operations Management
explain production process, manufacturing operation and service operation.
Answer:
1. PRODUCTION PROCESS:
The manufacturing process is a component that is already under the complete business plan application. A manufacturing process is a process that is taken by a product or service to be ready for consumers to purchase. Production will depend on the type and type of your business proposed. Generally, the manufacturer will have a much more complex manufacturing process compared to the vendor or service provider. This does not mean that sales and service businesses are easy, but rather, these types of businesses often require a few "processes".
The manufacturer's manufacturing process, in its simplest form, may consist of the following steps:
1. Fabric (in which certain parts are made of volatile material)
2. Consolidate raw materials into finished products
3. Quality control (testing)
4. Test of finished products
5. Packing finished products
6. Sending finished products to retailers, wholesalers, etc.
The above are the major things that happen when making a standard product. But many others, small events can occur during the production process and can be briefly described in the Program of Action. For example, heating, machining, heating, molding, cooling, stringing, skiing, melting, bending, folding, drying and cutting, just to name a few. When writing a stage of the production process of an application, the manufacturer must carefully explain each step of the process so that the business plan reader fully understands how the product will be produced. When describing the production process in an operating system, try to avoid technical jargon or names of people in the field who only know. In addition, try to be short and to the point - you don't want to carry the reader.
As mentioned earlier, the production process is usually less demanding from vendors and service providers. For example, a clothing retailer might just buy their products from a supplier, unload the products as they are shipped, put the products in storage, put the products on the shelves as needed, and finally sell the products. This process is so obvious that many marketers write a one-sentence definition in the operating system to describe their production process. In addition, such vendors will also discuss one or two major aspects of the process, such as inventory control and order.
In conclusion, if you are planning to start a retail business or service business, just give your plan a one-sentence production plan and discuss your planning and ordering policies. Also, when you propose a unique production process or unique structure for your competitors, be sure to define it perfectly.
2. Manufacturing operation:
Production operations represent the processes each company makes in purchasing products for consumers. The three critical components of manufacturing operations are direct goods, direct labor and production, which includes all the small costs associated with the manufacturing process. Many companies use manufacturing operations to produce consumer goods. While metals, mines or automobiles may be the first industries to be remembered, fast-food restaurants, postal services and construction companies have other businesses performing similar tasks, however in the context of service.
Direct materials include all non-volatile materials or pieces of goods needed to produce products. For example, a computer manufacturer will need a circuit board, chips, hard drive, CD-ROM and other pieces to make computers. Without these components, a company cannot produce goods desired by consumers. Some manufacturers will use mid-range goods as part of their direct assets. Computer manufacturers, for example, may not produce the required memory; thus, they buy these from a chip maker.
The job is to produce goods from synthetic materials from people employed in the use of machinery or handmade products. This direct labor is often skilled labor, meaning that workers need some education or experience to produce goods. Large-scale manufacturers can employ non-skilled workers in their production operations if they have a solid line order. This requires careful forethought or planning to produce goods; employees will simply swap out specific items as necessary to produce finished goods.
Head manufacturing is part of manufacturing operations that incur all costs that are not readily available on the goods produced. Resources; sub-components such as screws, bearings and dealers; the work of cleaning production facilities; and quality control costs for all types of over-production. Because a company cannot cost a specific item, it will simultaneously issue and use it according to its activities or production processes. Manufacturers try to keep the cost up to a minimum, as these costs can dramatically increase the cost of goods produced.
Manufacturers often combine their production activities by type. This will create a logical flow of goods production in a systematic way. For example, preparation of raw material will start the manufacturing process, followed by cutting the materials into the required condition, cleaning them and removing unnecessary parts. The components are then assembled, prepared for finishing, and finally, finished as a final product. Further measures may be required, depending on the type of production or how much the company wishes to immerse raw material for manufacturing.
3. Service operations:
Resource function is an open-source process for converting input (consumers) to desired output (satisfied customers) through the appropriate resource system (family, property, work, information, and consumer). Simply put, services are economic activities that produce time, place, form, or mental activity. Eating at a fast food restaurant saves time. A good meal and meal with a high quality service is mentally empowering. Wal-Mart attracts millions of customers because they can find department stores in stores, grocery stores, gasoline, automotive service, pure laundry, movie rentals, hairstyles, eyeglasses and eye care services, and children's items all in one place.
The concept of service is the vision and expectation of the service itself in the minds of customers, employers, shareholders and lenders. Service plan is the equipment, structure, and procedures used to provide the service and to maintain the standard and standards of service delivery. Service change is related to the change in the United States to the service economy and the increase in service automation.
CHARACTERISTICS OF SERVICES:
While the variety of services is endless, there are a number of features that most things share. Services are usually performed from an open-system perspective, that is, the system is not closed or separated from the customer as it is in the building. It is alleged that the customer was inside the "factory" of the service. There is a very high level of customer interaction throughout the service process, with the customer often participating in the process itself. Customer participation within the process means that there is production and consumption simultaneously; thus, the service cannot be stored for later use, preferably as a buffer to obtain a demand variable.
Although services may have (high content of high quality goods) and intangible qualities (medium content), services are often regarded as intangible, that is, you cannot see, feel, or test the performance of the app before you buy it. Therefore, reputation is very important. Since services are intangible, it makes sense that they are intangible. The invisibility of services sometimes makes it difficult for an app company to find their product. Is the product in the restaurant really food, service, or atmosphere? Another problem, due to invisibility, is the difficulty in measuring the outcome. Service outsourcing is often varied and ambiguous, which makes quality control and production scale problematic. In fact, quality control is often limited to the control process. Although this is difficult because the high level of human judgment that makes the app makes unsafe input impossible. Ways of success and efficiency are also evident.
Services are time perishable. An empty seat on an airplane means that that seat on that plane will no longer exist. The same thing happened in an empty hotel room. An empty room will not be there that night. Service utilization efficiency is time-dependent - another reason that services cannot be built and designed for the future. This means that services cannot be transferred or resold but must be sold directly to the customer. It also means that resources cannot be generated.
Labor intensity is another characteristic of services. In fact, labor is often the most important factor in the effectiveness of an effective organization.
Site selection for services is often replaced by consumers. Preferably, the services will utilize the facilities used for distribution within adjacent customers.
Services can have very weak barriers to entry. Although not for all services, many require little in the way of substantial investment, relative expertise, or multiple locations.
AUTOMATION IN SERVICES:
The latest event in the services is the use of automation. Usually agricultural and agricultural production services in production. One way to improve the product in services is to remove the customer from the process as much as possible in any way possible. Another option is the use of automation. Most of these applications are things we see everyday but pay little attention to; most are introduced in recent times.
Financial services have seen an increase in ATMs and the use of electronic money transfers. Education uses PCs, audio-visual aids, calculators, translation computers and electronic library accounting. Restaurants and supermarkets are fully functional for virtual scanning. Other sectors such as government, telecommunications, health care and recreation have all benefited from changing services. As technology advances, we are likely to see more and more services being created as service production increases.