In: Operations Management
Deliverables
Develop a clinical coding specialist recruitment plan in collaboration with the HR consultant. The plan needs to include the following items:
Clinical coding recruitment plan
The recruitment consists of appointing skilled and experienced medical billing specialist who has adequate information about coding, processing, billing, and knowledge about the basic medical terms and health insurance particulars.
Recruitment methods
1. Direct advertising : Since it is not a highly technical job, direct advertising is a perfect method and can attract many applicants at the same.
2.Employee referral method: This method is cheaper than the first one. We can also make sure about the trustworthiness of the prospective employees.
3. Participating job fairs: Job fairs gives a wide exposure to a large number of applicants from the entire locality.
Job posting
Skilled and experienced clinical coding specialist required. We look forward to a minimum of 2 years of experience and the ability to code, process, and bill hospital-related transactions. Additional knowledge about medical terms, insurance-related matters, and good communication skills are desirable. Starting payment, a monthly salary of Rs.10000. Yearly increments and free hospital treatment for self and family available. Prospective candidates are required to contact no:9538741625.
Interview questions
Situational: 1. How will you handle a system breakdown in a situation of flooding of patients?
2. How will you manage a customer/patient who is unreasonably holding arguments with you?
Behavioral: 1. How will you react to a wrong medical prescription by a doctor?
2. What are the major traits required for a clinical coding specialist?
Job knowledge: 1. What is coding?
2. Which technique can be applied for processing a large number of transactions?
Work requirement: 1. What are the skills required for a clinical coding specialist?
2. What are your qualifications and personal strengths?
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