In: Operations Management
A small car dealership keeps a log of how many cars it sells. During the last 7 months, they sold a total of 140 cars. They also monitor accuracy of their forecasting model by calculating the tracking signal. Following is the data for the last 7 months. They use +5 and -5 as their tracking signal UCL and LCL. How is the model performing?
Month | Tracking Signal |
1 | -1.0 |
2 | -1.5 |
3 | -2.0 |
4 | -2.0 |
5 | -3.5 |
6 | -5.8 |
7 | -9.5 |
Answer:
Tracking signal = Running Sales Forecast Error / Mean Absolute Deviation
Tracking signal gives a figure which can be matched with the acceptable limit (UCL & LCL) of bias and thus classify the model to be within control or out of control.
As per the information given the tracking signal of the 7 months is as under:
Month |
Tracking Signal |
1 |
-1 |
2 |
-1.5 |
3 |
-2 |
4 |
-2 |
5 |
-3.5 |
6 |
-5.8 |
7 |
-9.5 |
The figure of the last period (7th month in this case) gives the final value of tracking signal which is -9.5
The acceptable limit (UCL & LCL) of tracking signal is +5 and -5.
Since the model is having the final tracking signal of -9.5 which is outside the acceptable limit of +5 and -5, hence The model is NOT PERFORMING WELL. It is having greater bias or deviation between the forecast and actual demand (Sales)
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