Question

Compare and contrast the communication barriers for a typical store you would go to versus a communication barriers of an E-Commerce business that is online?   c

Answer 1

Answer: Nowadays E-commerce businesses are flourishing tremendously and ever increasing teach of internet and social media in developing countries apart from developed countries , has been increased online shopping.

People preferring online shopping over going on physical stores as it saves time and efforts to go and buy on traditional shops, you get many options at one place on a single click and there are many more benefits as well.

On the other hans there are few limitations that are associated with it such as :

1.Communication barriers or to say gap: w.r.t. quality, reliability and durability of product as in case of traditional physical stores this problem can be solved at the point.Whereas in E- commerce you have to wait for the reply of mail and customer care's answer, so in case of any doubt people often cancel the order.

2.Fraudulent deals often a demerits and for confirmation of such , no instant help is present.

Hence there is need to inculcate the feature of Artificial intelligence by such e-commerce firms to enhance there credibility, and strict rules to avoid any fraud product sale on sites.

Hope it helps.