Question

Please explain the Understanding of the importance of project quality management for information technology (IT).

one page expected

Answer 1

Project quality management ensures that the project will satisfy the needs for which it was undertaken.

Processes include:

• Quality planning: identifying which quality standards are relevant to the project and how to satisfy them.
• Quality assurance: at regularly occurring intervals evaluating overall project performance to ensure that project will satisfy the relevant quality standards.
• Quality control: monitoring specific project results to ensure that they act in accordance with the relevant quality.

Quality Planning Implies the ability to anticipate situations and prepare actions to bring about the desired outcome Important to prevent defects by:

1. Selecting proper materials .
2. Training and convince people in quality.
3. Planning a process that ensures the appropriate outcome .

Design of Experiments is a quality planning technique that helps identify which variables have the most influence on the overall outcome of a process .

Scope Aspects of IT Projects:

• Functionality is the degree to which a system performs its predetermine function .
• Features are the system’s special characteristics that appeal to users.
• System outputs are the screens and reports that system generates/
• Performance addresses how well a product or service performs the customer’s intended use.
• Reliability is the ability of a product or service to perform as expected under normal conditions.
• Maintainability addresses the ease of performing maintenance on a product.

Who’s Responsible for the Quality of Projects?

Project managers are ultimately responsible for quality management on their projects Several organizations and references can help project managers and their teams understand quality International Organization for Standardization .

Quality Assurance includes all the activities related to satisfying the relevant quality standards for a project. Another goal of quality assurance is continuous quality improvement. Benchmarking generates ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization.

Quality Control The main outputs of quality control are: Acceptance decisions, Rework, Process adjustments. There are Seven Basic Tools of Quality that help in performing quality control .