Question

In: Operations Management

Identify and discuss some reasons why communications fail

Identify and discuss some reasons why communications fail

Solutions

Expert Solution

Communications is a process between two or more people via direct speeches, verbal, written and in signs in which one convey the message and other receive it and vice versa.

There could be many reasons why communication fails and the primary one is a fact in which people tend to focus much more on what they want to convey than listening and trying to understand.

Every mode of communication has its own reason for communication failure but here I have listed few common reasons

  1. The timing of the message: When we send a message which should be valuable for a specific time and due to unavailability of the person or due to technical reason message was not delivered on time or not read by the recipient then the communication fails.
  2. Assumption: Any kind of assumption in communication may lead to failure of the communication like if I assume a strict email will help the employee to take action but he may take it in wrong way and don’t perform the task. So convey politely and in an effective manner
  3. Language and value barriers: One person message can’t be understood by other if there is a language constraint.
  4. Disruptive means and methods of communications
  5. Too much communication is also the reason for the failure of the communication

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