Question

In: Operations Management

Max Tennyson is a small business owner, specializing in renting vacation cottages in Europe and Africa....

Max Tennyson is a small business owner, specializing in renting vacation cottages in Europe and Africa. Up to now, his business, Tennyson’s Travel, has been manageable with spreadsheets and manual records. All business has been conducted in the travel office or on the phone. TT has been experiencing phenomenal growth, at a rate of 25% a year. Max has only 3 employees currently but is now looking to expand the operations, up to 10 employees. He knows that he needs to automate the records and is unsure where to start. He also believes that he needs to create a website. Keep in mind that both the travel agents and customers would like to search the inventory using criteria, such as price, location, property type, number of bedrooms and how many people total can sleep in property.

Max hires you to analyze his business/industry and come up with a plan to automate his small business.

In a Word document memo, explain the problem or opportunity and define the project scope and constraints. (Word – PROJECT STATEMENT AND SCOPE)

Solutions

Expert Solution

Project Statement/Objective:

A need of travel website for Tennyson’s Travel which will have details like price, location, property type, no of bedrooms, etc. for vacation cottages in Europe and Africa. The website will allow the travel agents and customers to search the inventory using criteria, such as price, location, property type, number of bedrooms and how many people total can sleep in property. The website will be connected to a database which will allow the organization to automate the process of storing and retrival of information

Scope:

Project Scope Description: The project entails the creation of a website for Tennyson’s Travel, which in turn will be connected to a backend database. The details that will be availavle on the website include:

  • The website will allow travel agent and customer login features
  • The website will display details like price, location, property type, number of bedrooms and how many people total can sleep in a property
  • The website will also include a search feature that will allow travel agents and customers to browse through the properties across Europe and Africa
  • The database will have tables that will store data for different customer, travel agent logins. The database will also store data for the properties spread across Europe and Africa and to which Tennyson’s Travel serves

Acceptance criteria: The project deliverables will be accepted if

  • No bugs/errors are experienced during user acceptance testing
  • Functionalities are working properly as listed in the functional requirement documents

Deliverables and Timlines:

  • The website will be devloped in two phases. In the first phase the website will allow the search facility for all the properties spanned across Europe and Africa. The first phase will be completed in 8 weeks which will include 1 week of requirement gathering, 2 weeks of planning and analysis, 4 weeks of development and 1 week of testing
  • The second phase will alllow travel agent and customer login feature and will be completed in 5 weeks
  • Post 13 weeks, there will be 2 weeks of final integeration testing and user aceptance testing

Assumptions:

  • Tennyson’s Travel will providing access to th required tools and technologies within the defined timelines.
  • Incremental cost due scope creep will have to be borne by the client
  • Proper access will be provided to all professionals working on the project

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