Question

1) What do you think about the role ad responsibilities of the stakeholders below in driving and accelerating the digital transformation in India?

a) Government and policy makers

b) Technology providers and start-up companies

2) Select two industries from below list and explain which digital technologies will disrupt these industries the most in the upcoming years? Give reasons and examples to support your ideas.

1) Travel & Accomodation

2) Media & Entertainment

3) Agriculture

3) Assume that you are the Digital Transformation Director of a supermarket chain. You are assigned the task to develop a Digital Transformation Roadmap by your CEO . As first step you decided to do an external environment analysis to understand external elements, which can affect the digital transformation strategy. The analysis should entail assessing the external threats or opportunities that might impact your companies' digital transformation. Please explain which subjects you would focus on ?

4)

What do you think about the impact of Digital Transformation on employment? Do you see any threat or opportunities? Do you have any suggestions to limit any negative impact?

Answer 1

A1.

Part a). Role of Government and Policy Makers: Being the facilitator, the government and the policymakers have given a digital push by tsking various initiatives to enable and accelerate digital transformation in the country such as JAM (Jan, Aadhar, and Mobile) trinity. Millions of accounts were linked to Aadhar which facilitated targeted delivery of benefits. One of the major initiatives taken by the Indian Govt. is Digital India which aims to empower citizens by providing government services electronically by upgrading digital infrastructure and improving digital connectivity. As a result of this push by the government now even in the poorest states like UP, MP, and Jharkhand are experiencing expanding internet infrastructure and mobile towers. But still, there is a lot that needs to be done. It is estimated that by 2020 there will be 700mn smartphone users and 840 million internet users in the country and to exploit this opportunity more political willingness and initiatives towards digital transformation needs to be taken. Making policies conducive to infrastructural development is the need of hours as there are still issues related to Land which plagues business development. issues related to Data localization, etc need to be reconsidered. Having favourable business policies is important to bring down the cost of doing business which can help startups and other companies to try and implement their ideas and vision of solving customers problem digitally.

Part b).Technology providers and start-up companies: While government and policymakers can provide an enabling environment to foster digital innovation, it is for the startups and technology providers to exploit the opportunities which are there. In almost every sphere such as agriculture, education, energy, financial services, healthcare, and logistics, digital transformation is changing the way these business function with improving efficiency and productivity. These businesses can create significant value in areas such as business services and job markets, enabling public sector enterprises digitally and weed out inefficiencies. In the days to come these businesses and organizations will pave the way for Digital ecosystem in India provided that the business condition improve.