Question

In: Operations Management

According to  the Washington Post, “Facebook CEO Mark Zuckerberg expressed contrition  for allowing third-party apps to grab the...

  1. According to  the Washington Post, “Facebook CEO Mark Zuckerberg expressed contrition  for allowing third-party apps to grab the data of its users without their permission.” Do you think by allowing third-party to access the personal data of it’s users, Facebook has been unethical to the consumers? What could be done to protect the consumer privacy rights?
      2. Discuss three approaches to safeguard online privacy of consumers.
      3. Do you think it is ever acceptable for a company to release consumers’ information? Why or why not?



“Facebook CEO Mark Zuckerberg to Capitol Hill: ‘It was my mistake, and I’m sorry.’”
https://www.washingtonpost.com/news/the-switch/wp/2018/04/09/facebook-chief-executive-mark-zuckerberg-to-captiol-hill-it-was-my-mistake-and-im-sorry/?utm_term=.0feab3defb39



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Expert Solution

Yes, facebook has been unethical to users. Sharing of personal information is like sharing away your personal belongings, it is a theft.

  • If someone knows I want to shop say item X, they will provide that to me at a lucrative time and paybe if I need it urgently might even sell me for a low quality and higher cost
  • Similar cases come up while travelling, for admission in colleges and what not, almost every single thing is covered here
    From elections, to Bschool ratings, to jobs etc EVERYTHING

Approaches to safeguard online privacy

  1. Facebook should sign an agreement with all it's members comapnies/suppliers present at facebook, and mention a legal term about sharing data and the action that would be taken if found guilty
  2. A regular survelience team to see if data is not being stolen, no fake news and no views being morphed
  3. People should make its users aware about how to keep data secure and how to keep information safe/ what to be avoided

It is never acceptable for a company to release it's user's information since it is unethical and it's lke a theft of one's belongings. Data can only be shared in with accceptance of the user. eg for social cause, in case we need a specific blood group etc.


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