Question

OPM230 (Management Information Systems)

Assignment

International Medical Centre (IMC) is a modern private hospital in Jeddah. IMC caters for a high class of patients. They have very sophisticated equipment for patient diagnosis and treatment. All patient records are stored and can be accessed by any doctor needing to understand patient medical history. IMC needs to deal with competition coming from other private hospitals. You have been asked to advise IMC on how to perform knowledge management in order to have competitive advantage.

(a) Use the knowledge management value chain to explain how IMC could
benefit from knowledge management.

(b) Briefly explain how management could help create a knowledge sharing culture at IMC.

(c) Describe the types of knowledge management systems which could
be used to facilitate knowledge management at IMC.

Answer 1

Performance knowledge management for IMC would definitely be beneficial as it would provide competitive advantage over its competitors by creating more intuitive caring environment.
International Medical center can get benefited by information resource as it would create better understanding between different platforms and provide better communication between a patient and a doctor. Type of approach would definitely enable International Medical center to approach positively and to create more ethical as well as caring working environment for the patient which would provide positive impact on the overall brand identity and improve the social status of the organisation.

Management can easily help in creating more intuitive working environment by sharing the information and implementing electronic records in the organisational structure. By having an understanding of operation of integrated communication systems, overall effectiveness of the specific records could be easily increased. Buy property managing communication between the doctor and in the facility as well as providing adequate information to the patient is also one of the most important parts which would be beneficial for international Medical center .

Electronic health record systems can be implemented into the organisational structure to increase your compatibility with the intermediatecompatibility of different factors which would be beneficial for the organisation in terms of creating equilibrium between different factors. Creating a balance between communication to the healthcare facility and doctors would be very beneficial as electronic health records would provide positive impact on the total information as well as better care provision to the patients which would be beneficial for organisation to create positive mouth to mouth publicity and to improve it brand identity in the specific market segment.