Question

QUESTION 26

Matt has a health care plan that provides him coverage in such a way that allows him to be involved in making decisions to help lower costs. This plan typically includes insurance with a high deductible, a health savings account, and ongoing health education. Which type of health care plan is Matt using?

		preferred provider organization
		consumer-driven health plan
		managed care
		health maintenance organization
		flexible health plan

QUESTION 8

Dave wants to set up a manufacturing unit, so he meets with Rodney, a human resource manager at his company. Rodney explains that in order to decide on the human resource needs for the unit, they should conduct a work flow analysis. He suggests they start by defining the outputs of the process. To do this, which of the following should Dave define?

		the special equipment, facilities, and systems needed for production
		the type of products that will need to be manufactured
		the number of people required for production
		the data and information needed by the work unit
		the processes that will be involved in manufacturing

QUESTION 12

1.         East Bay Hospital was concerned about rising costs for patients who have surgery for joint replacement. It tried rewarding staff in any quarter they met targets for lower use of supplies, but costs continued to rise. An investigation showed that one source of costs was the readmission of patients who experienced infections after surgery. The human resource department proposed setting up a gainsharing program with an effectiveness measure related to reducing infections. Which statement about gainsharing best supports this recommendation?

		Gainsharing creates a competitive environment, so employees will try to outdo one another.
		Gainsharing will narrow employees' focus to the key aspects of their individual jobs and rewards.
		Gainsharing is appropriate because the jobs in this case are simple, and so are the performance standards.
		With gainsharing, employees are freed to collaborate on how to improve performance.
		The success of gainsharing requires management acceptance of employee input.

2 points   

QUESTION 13

1.         Gabriela, an HR manager, and her staff devote long hours to planning and running a "benefits fair," where employees can view displays and ask questions about the various parts of the company's benefits package. The following week, the marketing manager asks if the effort was worthwhile. Gabriela says it was. What is the most likely reason for Gabriela's opinion?

		It lowered the cost of providing benefits, because employees know what to sign up for.
		It increased employees' happiness and job commitment, so they are more fun to be around.
		It lowered the cost of communicating with employees, because now the company doesn't need to use printed media.
		It increased employees' commitment and satisfaction, so they contribute more to the company.
		It increased employees' commitment to saving for retirement, so they won't need Social Security.

QUESTION 31

1.         Penta Toy Corp. is a firm that manufactures toys. Very often, employees of the firm are on leave, citing physical strain as the cause. An expert hired by the company investigates the situation and recommends investing in an ergonomics study of the work environment. In this scenario, the expert is recommending

		a study of the knowledge, skills, and abilities necessary to perform a job.
		a study of the tasks, duties, and responsibilities of employees in a new job.
		a study of the relationship between intrinsic rewards and employee motivation in the context of human resource management.
		a study of jobs to find the simplest way to structure work in order to maximize efficiency.
		a study of the interface between individuals' physiology and the characteristics of the physical work environment.

2 points   

QUESTION 28

N-Pax Technology Corp., a microchip manufacturing company, is hiring for the position of marketing manager for its new division. Nathan, the HR manager, considers the requirements of the job, including the necessary knowledge, level of proficiency, enduring capabilities, and other personality traits, such as persistence or motivation to achieve. Which of the following documents includes these considerations to help Nathan in selecting a candidate?

		job scope
		job description
		job specification
		job definition
		job evaluation

Answer 1

Q26) The right answer is Consumer driven health Plan. Matt has a consumer driven health plan. CDHP allows consumers to make decisions pertaining to their healthcare expenses. For most of the small medical expenses, consumer can give out of pocket but in cases of huge medical expenses, customer can use high deductible health coverage plan.

Q8) To decide on the human resources needs for the unit, Dave should start with what he is going to manufacture in his manufacturing unit i.e. the product or final output.

The right answer is b) the type of products that will need to be manufactured.

Q12) Gainsharing is commonly used in a healthcare system. Gain sharing means that organization shares its gains like profits with employees and employees collaborate with each other to increase efficiency and effectiveness of organization.

The right answer is d) with gainsharing; employees are freed to collaborate on how to improve performance

Q13) Company Benefit package includes variety of benefits to employee and are not only limited to monetary benefits. Some of the benefits are: Privilege holidays, Leave travel concession, Insurance, Retirals etc. These benefits provides organizations with competitiveness in the market, employees are motivated and satisfied if there organization provide them with good benefits.

The right answer is d) It increased employees' commitment and satisfaction, so they contribute more to the company