Question

. Identify and discuss the various IT tools and staff resources UHC used to deploy its education and self-management strategies among patients with chronic disease?

What are their strengths?

What are its limitations?

Answer 1

UHC- Its full name is universal health coverage. It means all individuals receive the health services they need without suffering financial problems. It gives prevention, health treatment, medicines, medical care to promote better health.

Here are some IT tools and staff resources uhc used to deploy its education and self management strategies over patient.

Find doctor easily: they provide a large number of health care staff, doctors through 24*7 online service.

Cost estimator - it is a kind of health insurance policy so it provides insurance and making it easier for patients.

Virtual visits - This is a main IT tool among chronic patient. It gives service by mobile devices. Patient can contact with doctors virtually.

Coverage - it is a wide network and popular health service program. It covers many patients through phone services all over the world.

United health care app- it is used to interact with doctor through online app. Patients can easily interact with hospital staff.

Strength - the main strength of uhc is that it provides a good health service by a single phone.

1.well known- it is a universal program which has a large number of functions as it is trusted health care program.

2. Cost benefits for insurance holders- patient who have a disease and have a policy they can save their money.

3. Group of people working under UHC - it is the largest healthcare service in the world. thousands of people are currently working in uhc. This makes a health program stronger.

Limitations -

1. It provides limited financial protection- many study found that the odds of low ratings on health insurance by those who perceived ineffective financial protection was 1.66 times of those who perceived effective financial protection. More than 72% of respondents who gave a low rating on health insurance believed that this programme have failed to meet the requirements of members.

2 healthcare inequity - it is another major concern expressed by the respondents. About 66% of respondents who gave low rating on health insurance program criticised the multiple insurance policies for showing healthcare inequity.

3 ineffective supervision and administration of funds- it is essential for insurance funds to be effective in achieving goals. Many studies found that those who felt disappointed with fund administration were more likely to give a low rating on the performance of insurance programmes compared with those who only reported positively on the supervisory and administration system. Currently, the management system for uhc is highly fragmented and inefficient. The main reason is that there is major lack between universal and consistent policies for claim management.