Question

In: Operations Management

What is the importance of Quality to the Nation?

What is the importance of Quality to the Nation?

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Expert Solution

Q) What is the importance of Quality to the Nation?
Ans- Definition - Quality is the degree of excellence, it indicate how accurate a result is to the target. In simple words quality is to perform right thing in right way.

Before we go into details, lets understand the types of quality- a) Service quality, this involves customer service and customer experience.
b) Product quality, product that fulfills the expectations of consumers.
c) Experience quality, it covers educational sector, health care, events and entertainment.
d) Quality of life, this comprises of health, happiness, safety.

Now, we know that these types of quality have significant impact from Nation's quality. Quality of Citizens get direct impact from Nation's quality. Various sectors like healthcare, educational, entertainment, sports, tourism, agricultural sector they all need to have quality in their services and products.

All of the above mentioned sector contributes a lot to Nations income(GNP,GDP,NI). a) Healthcare sector, a better quality means treatment with new research in the field of medicines. b) Educational sector, better fascilities for research scholar and with support from latest technology. c) Agricultural sector, quality of food product with less use of harmful pesticides.

Hence, there is a utmost importance of quality in all sectors which adds in quality of Nation.


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