Question

In: Operations Management

For each communication task that follows, write brief answers to these three questions: q1: ... Question:...

For each communication task that follows, write brief answers to these three questions: q1: ... Question: For each communication task that follows, write brief answers to these three questions: Q1: Who i... For each communication task that follows, write brief answers to these three questions: Q1: Who is the audience? Q2: What is the audience’s general attitude toward the subject? Q3: What does the audience need to know? Communication Tasks:

1. A final notice collection letter from an appliance manufacturer to an appliance dealer that is 3 months behind on payments, sent 10 days before initiating legal collection procedures.

2. An advertisement for smartphones.

3. A proposal to top management, suggesting that the four sales regions in the United States be combined into just two regions.

4. Fliers to be attached to doorknobs in the neighborhood, announcing reduced rates for chimney cleaning or repairs.

5. A cover letter sent along with your resume to a potential employer. 6. A website that describe the services offered by a consulting firm that helps accounting managers comply with government regulations.

Solutions

Expert Solution

1.

  1. The audience:The dealer of the appliance who received the appliances from the manufacturer.
  2. The audience’s general attitude towards the subject: The dealer is in default of payments.
  3. What the audience need to know: The dealer should be aware about the legal action that can be initiated in another 10 days against him for the default.

2.

  1. The audience: The public is the audience.
  2. The audience’s general attitude toward the subject: The public will show interest in the product based upon the image of the product in the minds of the public and based upon the impression made by the advertisement.
  3. What the audience need to know: The public needs to know about the features of the product.

3.  

  1. The audience: The top management is the audience.
  2. The audience’s general attitude toward the subject: The top management will show interest in the suggestion for increasing the sales.
  3. What the audience need to know: The reason behind the suggestion of combining the four sales regions into two.

4.

  1. The audience: general public is the audience.
  2. The audience’s general attitude towards the subject: The public will show interest in the offer based upon the advertisement.
  3. What the audience need to know: The public needs to know about the reduced rates and the offer.

5.

  1. The audience: The potential employer.
  2. The audience’s general attitude towards the subject: interest to know the response rate of the advertisement.
  3. What the audience need to know: the skills, experience and other required qualification and credentials through the resume.

6.

  1. The audience: The accounting managers.
  2. The audience’s general attitude towards the subject: Through the website, the accounting managers will know the details of the services.
  3. What the audience need to know: knowledge about the government regulations.


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