Question

•       Ringtone and Phones-R-Us are both successful companies in the cellular phone retail sales business. On the one hand, Phones-R-Us pursues a low-cost strategy and has fairly high employee turnover rates. The firm relies on a high volume of phone sales to generate revenue. On the other hand, Ringtone pursues a competitive advantage based on customer intimacy and has very loyal employees. Ringtone sells expensive, high-quality phones and relies on its employees to provide high-quality customer service to generate sales.

•       The sales representative for both companies “bring in the bacon.” As such these people are a key factor to the firms’ success. How should each company source recruits for the position?

Answer 1

Hiring an employee for both of the companies would require extensive assessment of the capabilities of a sales person as the sales person is the main part for earning benefits for these organisations. Availability of the factors in which assessment of criteria is based on their persuasiveness should be carried out.

For designing a hiring process for both of the companies these terms should be followed

Making it efficient.

By creating an efficient hiring process the steps in the hiring process should be decided very efficiently for example the minimum requirement of the education can be decided in the very initial part for avoid sorting it later. Automatic systems can also be used with design and run a hiring process initially. Keeping the same process consistent across the different candidates can also help you in maintaining the process more efficiently.

Sorting out the characteristics of the job

By sorting out the different characteristics as per the requirement of the job you can easily create an effective and more productive hiring process in which is directly beneficial to your organisation. By deciding the steps by analysing the job position and determining the qualities needed for the specific job and HR process can be easily designed.

Choosing the selection methods

By getting to know about the qualities of the candidate you have to define the best available method for getting out the most of his characteristics in hiring process. By getting out the most of the characteristics from him, you can determine if the candidate is correct for the needed position.

Evaluation of all the candidates using the same process and criteria

By validating each and every candidate with the same process and criteria you can easily compare them with each other and find out the best one available to work with your company. This specific step is very essential as there should be a standard to measure different people as according to the needed job.

Some major traits that should be mehndi Titli possessed by the salesperson for this specific setting are as follows

Being analytical

Analytical skills can be defined as a quality to visualise conceptualize and solve the complex or uncomplicated problems with the help of decision making by the given information.

Communication skills

A salesperson should have excellent communication skills where this type of approach would provide competitive advantage as it helps the salesperson to build better relation with their customers increasing the chances of getting better service as well as to understand their needs. Proper communication which is the chances of winning in the negotiation process where salesperson would have a positive hand in Operation benefiting the organisation as well building their own image in the specific industry.

Ability to interact

This is one the most prominent skills that a salesperson should have . If any salesperson is not able to interact with diversified cultures then there are very limited options in most of the industries for a salesperson. With having such a specific skill set, salesperson should have any Ability to understand cultural and ethical perspectives of different cultures or groups. This understanding would enable them to correctly provide services to a customer increasing the customer experience and providing positive impact on the brand image as well as image of the salesperson.

Maintaining human relationships

Maintaining on the market as well as of the market relationship with the customers and other employees would also be one of the most major traits that a salesperson should have. Having good hand in maintaining human relationships would increase the market reach as well as it would also positively affect the business as making a good name in the specific industry creates a huge impact on the overall value of the brand.

Adaptability

Molding yourself against the changing Trends as well as having a good knowledge of upcoming future Trends and having an ability to forecast or having commitment b A grade approach for a salesperson. As industries is highly volatile and Trends are changing day by day, adaptability would provide extensive support to the overall operational structure of a salesperson and also increase the chances of staying in the industry for a longer time in more effective way.

P.S.- Please leave a comment if any explanation is needed.