In: Operations Management
Match each statement with the internal environmental factor is pertains to.
a. managment 1. We take these chemicals and make them into a liquid, which then goes into these molds. When its hard, we've got golf balls.
b. mission 2. We deliver pizza and buffalo wings to the basketball tournament.
c. resources 3. The people here make this team what it is
d. systems process 4. As we grew, we added a new department for human resources services
e. structure 5. Management does not trust us. All the major decisions around here are made by the top-level managers.
Lets first understand what does each given name specifies so that we match correctly.
a. Management is art of doing things thorugh others using resources in effective and efficeint manner.
b. Mission of an organization tells about the nature of it such as in which business it runs, which products it offers, who are its customers, which technology it uses, what is its philosophy of doing business.
c. Resources are the source of inputs through out is produced when processing is done on inputs. For example labor is resources from which a firm gets knowledge,skills and doing of the wrokforce. Thus there are four main resources - Man, Money (capital), material (raw material), land.
d. System process is the framework under which some works get done, it has some conponenets placed at specific locations and in collboration so that outcome occurs effectively.
e. Structure is the layout varoius resources/componenets/elements of a system. For example structure of human workforce in organization may be based on function or product division etc.
Now lets match -
a. Management - 5. Management does not trust us. All the major
decisions around here are made by the top-level managers.
(Here the managemnet control is in hand of top level managers).
b. Mission - 2. We deliver pizza and buffalo wings to the basketball tournament.
(it tells about product and customer of business).
c. resources - 3. The people here make this team what it is
(it tells about important resource of firm which is workforce/people).
d. systems process - We take these chemicals and make them into a liquid, which then goes into these molds. When its hard, we've got golf balls.
(it tells about the production process which is processing input(chemicals) into liquid and getting golf balls (output).
e. structure - 4. As we grew, we added a new department for human resources services
(structural change occurs as new department is added).