Question

Be the Manager

How to Build Flat-Screen Displays You are an operations management consultant who has been called in by the management team of a start-up company that will produce flat-screen displays for PC makers like Apple and HP. The flat-screen display market is highly competitive, so there is considerable pressure to reduce costs. Also, PC makers are demanding everhigher quality and better features to please customers. In addition, they demand that delivery of your product meet their production schedule needs. Management wants your advice on how best to meet these requirements. The company is in the process of recruiting new workers and building a production facility. Questions 1. What kinds of techniques discussed in the chapter can help these managers to increase efficiency? 2. In what ways can these managers go about developing a program to increase quality? 3. What critical lessons can these managers learn from operations management?

Answer 1

1. Managers can increase efficiency by recruiting more people to increase production. Also, they can outsource a certain part of the production unit to a company that is expert in making those products as the expert organizations will be able to bring raw materials at a cheaper rate and hence the production will be more.
2. The quality can be increased by recruiting the right personnel beneath them. Also, effective training should be provided to the managers and they should be given live cases to solve so that they can learn on-field. Training, good mentors, delegation, etc. are ways how quality can be improved.
3. the managers can learn about the production methods from the operations management. They can learn the ways how the product can be done at a minimal cost without any sort of wastage; bring the raw materials at a cheap rate and optimally utilizing all the resources is also what can be learned from the operations team.

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