Question

3. The six-step conceptions of problem solving by Hayes – The Six-Step process offers a procedure for the problem solving. The number of steps are given below. Define the Problem Determine the Cause of the Problem Develop Substitute Solutions Chose a Solution Implement the Solution Evaluate the Result please elobrate

Answer 1

Concern fixing items are used to handle the many challenges that come up within the office. At the same time many men and women more commonly remedy problems, there are a variety of exceptional systems that can be used to find a solution.

Difficult challenges for groups, working organizations and boards and so on., are in general solved more speedily with the aid of making use of a shared, collaborative, and systematic technique to difficulty solving.

Advantages of Six-Step problem solving
The Six-Step method provides a centered system for the hindrance fixing (PS) team.

It ensures consistency, as every body knows the strategy for use.
With the aid of utilizing information, it helps get rid of bias and preconceptions, leading to higher objectivity.
It helps to remove divisions and encourages collaborative working.
It stops PS businesses diverging into distinct issues.
It also helps PS organizations reach consensus
It eliminates the confusion caused when men and women use distinctive obstacle fixing procedures on the identical difficulty.
It makes the determination making process less difficult.
It presents a justifiable resolution.
All six steps are adopted in order as a cycle, starting with 1. Determine the problem. every step need to be accomplished before moving on to your next step.

The steps are repeatable. At any point the staff can return to an previous step, and proceed from there. For illustration, as soon as the true difficulty is recognized making use of 2. Determine the root reason(s) of the problem, the workforce may return to step one to redefine the problem.

The Six Steps
define the obstacle
investigate the foundation intent(s) of the hindrance
enhance substitute options
decide upon an answer
put in force the solution
review the end result

The method is one of steady improvement. The intention is not to clear up but to evolve, adjusting the answer consistently as new challenges emerge, by way of repeating the Six Step process.

The 1st step: define the predicament
the 1st step is ready diagnosing the predicament the context, background and signs of the difficulty. As soon as the staff has a clear snatch of what the obstacle is, they examine the wider signs to realize the implications of the main issue, who it impacts, and the way urgent/most important it's to resolve the signs.

At this stage companies will use methods corresponding to:

Brainstorming
Interviewing
Questionnaires
As this step continues, the PS team will regularly revise the definition of the trouble. As more signs are found, it clarifies what the real trouble is.

Step Two: assess the foundation purpose(s) of the main issue
once all the signs are determined and the obstacle identified and an initial definition agreed, the PS group begins to discover what has triggered the situation. In this step the problem solving group will use instruments similar to:

Fishbone diagrams
Pareto evaluation
Affinity diagrams
These procedures aid collate the expertise in a structured manner, and focus in on the underlying explanations of the difficulty. That is known as the foundation reason.

At this stage, the staff may return to the 1st step to revise the definition of the hindrance.

Step Three: enhance replacement options

Analytical, creative obstacle fixing is about making a sort of solutions, not only one. As a rule the most apparent reply shouldn't be probably the most amazing strategy to the problem. The PS workforce specializes in:

discovering as many solutions to the quandary, irrespective of how outlandish they may seem.
Watching at how every answer pertains to the root reason and symptoms of the trouble.
Deciding if specific options will also be merged to offer a better answer to the obstacle.

At this stage it is not about finding one solution, however casting off the choices so one can prove much less potent at coping with both the symptoms and the basis rationale.

Step 4: choose a solution
within the fourth step, businesses evaluate all the selected, abilities solutions, and narrow it down to 1. This step applies two key questions.

Which answer is most possible?
Which resolution is favoured through individuals who will put in force and use it?

Feasibility is ascertained via determining if an answer:

can also be applied inside an appropriate timeframe?
Is price amazing, risk-free and practical?
Will make useful resource utilization more mighty?
Can adapt to conditions as they evolve and alter?
Its risks are manageable?
Will benefit the institution/
Which resolution is favoured?

Acceptance by means of the men and women who will use and put in force the solution is vital to success.

This is where the earlier steps come into play. To customers and implementers, a solution could seem too radical, elaborate or unrealistic. The prior two steps aid justify the choices made by the PS crew, and offer a sequence of exclusive, achievable options for customers and implementers to speak about and choose from.

Step 5: enforce the answer
once the solution has been chosen, preliminary assignment planning starts offevolved and establishes:

The task manager.
Who else wishes to be involved to put in force the solution.
When the challenge will begin.
The key milestones
What movements have to be taken before imposing the solution
What moves must be taken during the enforcing the solution
Why are these moves quintessential?

The group may just use tools, comparable to a Gantt chart, timeline or log body. Between Steps five and for the period of Step Six the operational/technical implementation of the chosen answer takes situation.

Step Six: evaluation the effect
The challenge implementation now desires to be monitored via the group to ensure their recommendations are adopted. Monitoring includes checking:

Milestones are met
expenditures are contained
crucial work is completed
Many working groups skip Step Six as they feel that the challenge itself will cover the problems above, however this as a rule outcome in the preferred end result not being achieved.

Amazing businesses designate feedback mechanisms to realize if the assignment is going off course. Additionally they make sure the mission shouldn't be introducing new issues. This step depends on:

the collection of data
accurate, outlined reporting mechanisms
common updates from the venture manager
difficult development and moves when fundamental
In Step Six, as the outcome of the challenge emerge, evaluation helps the workforce come to a decision if they ought to return to a previous step or proceed with the implementation. Once the solution goes reside, the PS crew must proceed to observe the solutions development, and be prepared to re-provoke the Six Step system when it's required.

Overall, the Six Step system is a straightforward and secure approach to remedy a problem. Utilising a creative, analytical strategy to predicament fixing is an intuitive and secure system.

It helps keep groups on monitor, and makes it possible for an intensive investigation of the quandary and answer search. It entails implementers and users, and finds a justifiable, monitorable answer founded on information.

You could read extra concerning the Six-Step concern fixing model in our free e-book high 5 crisis solving instruments.