In: Operations Management
Discribe the organizational changes below and answer the following question:
- Adaptive change
- Innovative change
- Radically innovative change
What types of organizational change can be disruptive to employees?
Adaptive change-
Adaptive change happens when our deeply held beliefs are challenged, when the values that made us successful become less relevant, and when legitimate yet competing perspectives emerge.
Adaptive change is distressing for people going through it. They need to take on new roles, new relationships, new values, new behaviors, and new approaches to work. It requires more than simply sharpening our processes and skills.
For example, many school districts restrict cell phone use in school. Ninety-three percent of people under the age of 30 possess cell phones, meaning most students possess a tool that could be used to access the Internet to enhance their learning. Changing cell phone policies requires the adults in the system to think differently about students and their cell phones. Rather than controlling and limiting cell phone use, staff need to consider the benefits, and develop learning opportunities for students to develop responsible cell phone use—and, need to accept that they have to relinquish some control to students. This will be an adaptive change for teachers as they have to change their policy which they have been practicing of decades.
Innovative Change-
Innovative change is a series of small improvements or upgrades made to a company's existing products, services, processes or methods. These changes are usually focused on improving an existing product's development efficiency, productivity and competitive differentiation.
For example, a simple product may be improved (in terms of improved performance or lower cost) through use of higher performance components or materials, or a complex product comprising a number of integrated technical subsystems may be improved by partial changes to one of the subsystems.
Radically innovative change-
Radical innovation wholly replaces an existing design, process or system to create something substantially new and unique. It changes both the components and how the components interact and puts them together in a new way to create a unique solution.
For example- Netflix, first as a mail-order movie service and later as a provider of streaming video, is seen as a radical innovation that put the retail-based movie rental model -- and industry giant Blockbuster -- out of business.
Adaptive changes are disruptive to employees as it challenges their existing belief systems and they are made to work on new roles with new beliefs and new ways of working.