Question

Situated in the heart of a 3,000-acre Florida paradise, the Bayside Inn Golf and Beach Resort offers gracious hospitality and beautiful accommodations. Its restaurant, Dolphin Watch, overlooks the scenic Choctawhatchee Bay, a perfect place to spy dolphins. As a server at the Dolphin Watch, you enjoy working in this resort setting—except for one thing. You have occasionally been “stiffed” by a patron who left no tip. You know your service is excellent, but some customers just don’t get it. They seem to think that tips are optional, a sign of appreciation. For servers, however, tips are 80 percent of their income.

In a recent New York Times article, you learned that some restaurants—like the famous Coach House Restaurant in New York—automatically add a 20% tip to the bill. In Santa Monica the Lula restaurant prints “gratuity guidelines” on checks, showing customers what a 20 percent tip would be. You also know that American Express recently developed a gratuity calculation feature on its terminals. Cardholders don’t even have to do the math!

Your Task:

Because they know you have been studying letter writing, your fellow servers have asked you to write a seriously persuasive memo to Nicholas Ruiz, General Manager.

Ruiz Nicholas
General Manager

1123 West London St

Las Vegas, NV

Use your name and address for the letterhead and signature block.

Persuade him to adopt mandatory tipping guidelines in the restaurant. Develop logical persuasive arguments, and write the letter. UseModified block with open punctuation.

Answer 1

i am here by enclosing the memo written by an employee of Florida Paradise for your reference.