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In: Operations Management

What are some real-life examples of market segmentation?

What are some real-life examples of market segmentation?

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Expert Solution

Market segmentation or customer segmentation is the process of dividing the target market which is different from one another. There are four types of market segmentation. They are:-

  • Geographic segmentation means dividing the market based on the climatic conditions, density, market size.
  • Demographic segmentation means dividing the marked based on age, sex, ethnic background, income etc.
  • Psychographics segmentation is dividing the market based on lifestyle, perception, desire etc.
  • Behavioral segmentation is dividing the market based on the knowledge, attitude, uses of products, etc.

The five requirements for effective market segmentation are: -

  • Measurable - It is important that the needs, size, income and characteristics of the target customer is measurable.
  • Differentiable - It is important to differentiate customers into groups so that their response to different marketing mixes should be different.
  • Reachable - The target customer segment should be accessible to distribution channel, advertising media and sales representatives.
  • Sustainable - The target segment should be large enough so that business can make profit.
  • Actionable - It is important that the market segment should be actionable so that organization can use marketing mix to fulfill the needs of the customers.

Examples of market segmentation.

  • Age - Coca cola targets people between 15 to 25 years of age.
  • Income - Rolls-Royce cars target the upper income market segments.
  • Geographic segmentation - Coca cola sells different product around the world.

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