Market
segmentation or customer segmentation is the process of dividing the target market which
is different from one another. There are four types of market
segmentation. They are:-
- Geographic segmentation
means dividing the market based on the
climatic conditions, density, market size.
- Demographic segmentation
means dividing the marked based on
age, sex, ethnic background, income etc.
- Psychographics segmentation
is dividing the market based on
lifestyle, perception, desire etc.
- Behavioral segmentation
is dividing the market based on the
knowledge, attitude, uses of products, etc.
The
five requirements for effective market segmentation are:
-
- Measurable - It is important that the needs, size, income and
characteristics of the target customer is measurable.
- Differentiable - It is important to differentiate customers into
groups so that their response to different marketing mixes should
be different.
- Reachable - The target customer segment should be accessible
to distribution channel, advertising media and sales
representatives.
- Sustainable - The target segment should be large enough so
that business can make profit.
- Actionable - It is important that the market segment should
be actionable so that organization can use marketing mix to fulfill
the needs of the customers.
Examples of market segmentation.
- Age - Coca cola targets people
between 15 to 25 years of age.
- Income - Rolls-Royce cars target
the upper income market segments.
- Geographic segmentation - Coca cola
sells different product around the world.