In: Operations Management
4- Labor Law provides that when the majority of workers want to be represented by a labor union, __________________________________________________ replaces “individual bargaining”. 5- If the administration of the labor contract has a dispute, it can be submitted to _______________________________ , which uses a neutral party to settle the dispute. 6- Normally, the court system is the primary institution for enforcing civil law. In contrast, the primary institution for enforcing labor law is the ______________________________________________________________________ . 7- The Labor Act explicitly protects professional workers, such as engineers. However, this presents a dilemma for most engineers. What is it? 8- In an “Open Shop”, the union represents a bargaining unit, but no worker is required to join the union and pay dues. This is called the __________________________________________________________________________ law. 9- Often when management and unions meet to negotiate a contract, there are some highly contentious issues. Ritchie Nordstrom related a successful approach to moving negotiations forward in a positive manner called ___________________________________________________________________________________________. 10- . What support services might an organization provide to make the work of researchers and design engineers more effective?
4. Collective Bargaining: this is a bargaining between a group of employees and the employer relating to working conditions, salaries, benefits, rights of workers, and compensation.
5. The National Labor Relations Board, 1935. The purpose of forming the NLRB was to reduce the causes of dispute between the workers and employers.
7. The Equal Employment Opportunities Commission: It is responsible for enforcing laws relating to civil claims of discrimination in the workplace. Enforcement of union laws is the responsibility of the National Labor Relations Board, (NLRB), and The FLSA is enforced by the US Department of Labor.
8. The dilemma is that the engineer works full time for one employer. The managers require loyalty, and obedience, the engineer’s work is entrusted with the public trust. He must ensure that his work is intelligently and ethically exercised. The profession of engineering requires that he exercise his duty to workers and public safety from his routine work.
8. The right to work law. This is supported by the Taft-Hartley Act which has made closed shops illegal. Open shop means the employer does not require its workers to join a union as a pre-requisite to employment.
9. The power of trust approach. This approach has the potential of surrounding both the parties by a healthy and productive work environment. Creating a trusting work relationship can limit if not avoid legal exposure and at the same time makes good business sense. It is also an integrative approach and leads to a win-win conclusion.
10. The support services that an organization may provide to make the work of researchers and design engineers more effective are Information Technology, Finance, Administration, and logistics.