Question

In: Operations Management

What factors would you take into consideration when making the determination of which method to use?

Discuss the pros and cons of the following appraisal methods:

Supervisor conducted

Supervisor conducted with input from the employee

Consolidated peer reviews.

360 degree appraisal.

What factors would you take into consideration when making the determination of which method to use? Explain your answer.

Solutions

Expert Solution

Employee appraisal system is a mechanism used by organization to evaluate an employee’s job performance. This evaluation is critical to assess the employee’s contribution in the company as well as to give feedback to him so as he can improve upon his performance.

Pros and cons of the following appraisal methods:

  • Supervisor conducted
    • Pros
      • The employee works under the supervisor, so the supervisor can effectively assess him
    • Cons
      • The appraisal can be subjected to supervisor’s bias
      • The inputs from employee are not taken into consideration
  • Supervisor conducted with input from the employee
    • Pros
      • The inputs from the employee is taken into consideration
      • The employee works under the supervisor, so the supervisor can effectively assess him
    • Cons
      • The appraisal can be subjected to supervisor’s bias
  • Consolidated peer reviews
    • Pros
      • This mechanism gives a holistic perspective to the employee performance as being perceived at the workplace
      • This mechanism incorporate the feedback system among the peers, thus helps in establishing synergy at the workplace
    • Cons
      • The appraisal can be subjected to bias
      • The appraisal mechanism may not be effective as the peers are not fully aware about the appraisal mechanism
  • 360 degree appraisal
    • Pros
      • The appraisal process takes a broader perspective with input about employee’s performance from various entities of the organization
      • This mechanism helps in establishing synergy in team
    • Cons
      • This mechanism can be subjected to bias and errors, if not executed accurately
      • The appraisal focus may on the weaknesses of the employee
      • The process can be time consuming

The factors that needs to be considered while deciding the appraisal mechanism:

  • The scope of the appraisal
  • The objective of the appraisal
  • The utilization of the end result of the appraisal

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