Question

A major commercial catering business installs color coding of food preparation surfaces so that when chefs are prepping poultry vs. vegetables vs. fish, etc. they are less likely to cause cross contamination of the food. This decision is an example of which of the following costs of poor) quality? 

• Prevention 

• Appraisal 

• Internal Failure 

• External Failure

Answer 1

4) prevention

(Prevention costs are incurred to maintain the quality, and prevent or limit the cause that might create severe problems. Therefore, the right answer is prevention costs.

Appraisal costs involves expenses made for inspections and appraisal of the products, processes. Internal and external failure costs are incurred on detective products.)