In: Operations Management
A supply chain has the following information:
| 
 Supplier  | 
 Factory  | 
 Wholesale  | 
 Retailer  | 
|
| 
 Inventory in days*  | 
 30  | 
 90  | 
 40  | 
 20  | 
| 
 Accounts receivable in days  | 
 20  | 
 45  | 
 30  | 
 40  | 
| 
 Accounts payable in days  | 
 30  | 
 45  | 
 60  | 
 37  | 
| 
 Sourcing unit cost  | 
 $5  | 
 $20  | 
 $55  | 
 $70  | 
| 
 Added unit cost  | 
 $10  | 
 $25  | 
 $10  | 
 $30  | 
| 
 Sales unit price  | 
 $20  | 
 $55  | 
 $70  | 
 $110  | 
| 
 On-time delivery (%)  | 
 85  | 
 95  | 
 75  | 
 95  | 
*This is also the throughput time in days.
Which entities in the supply chain have the worst performance in terms of throughput time, cash-to-cash, added unit cost, and on-time delivery?
  | 
Throughput time is the time taken by a company to put products in the hands of their customer. Lower throughput times are desirable.
| Entity | Throughput time | Rank | 
| Supplier | 30 | 2 | 
| Factory | 90 | 4 | 
| Wholesaler | 40 | 3 | 
| Retailer | 20 | 1 | 
The worst performer is the factory.
Cash to cash cycle time = Receivable Days + Inventory Days - Payable Days. The lower cash to cash cycle time the better.
| Entity | Cash to cash cycle time | Rank | 
| Supplier | 30+20-30 =20 | 2 | 
| Factory | 45+90-45 = 90 | 4 | 
| Wholesaler | 30+40-60 = 10 | 1 | 
| Retailer | 40+20-37 = 23 | 3 | 
The worst performer is the factory.
Added Unit cost is the cost of delivering/producing one more unit. Lower Added Unit costs are desirable.
| Entity | Added unit cost | Rank | 
| Supplier | 10 | 1 | 
| Factory | 25 | 2 | 
| Wholesaler | 10 | 1 | 
| Retailer | 30 | 3 | 
The worst performer is the retailer.
On-time delivery % = On-time Units / Total Units.
Higher On-time delivery % is desirable.
| Entity | Added unit cost | Rank | 
| Supplier | 85 | 2 | 
| Factory | 95 | 1 | 
| Wholesaler | 75 | 3 | 
| Retailer | 95 | 1 | 
The worst performer is the wholesaler.