Organizations like McDonalds, Disney, and Starbucks select and program employees to be upbeat and friendly. They...

Organizations like McDonalds, Disney, and Starbucks select and program employees to be upbeat and friendly. They will accept no less. Moreover, these organizations export their emotional expectations to everywhere in the world in which they locate. When the hamburgers or lattes come to town, so too does the smile-training. Is asking people to feign specific job-related emotions unethical if it conflicts with their basic personality? Is exporting standardized emotional “rule books” to alien cultures unethical? Please reflect on this question both as an employee and as a manager and share your thoughts for this posting and support your responses with sources.

Expert Solution

Rahul Sunny answered 1 year ago

The following information is provided for Starbucks (SBUX) and McDonalds (MCD) for the fiscal year (2017)....

The following information is provided for Starbucks (SBUX) and McDonalds (MCD) for the fiscal year (2017). All amounts are in millions of USD. SBUX MCD Net Sales 22,386.60 24,621.90 Cost of Goods Sold 9,038.20 11,698.80 Operating Expenses 9,605.30 5,178.60 Cash & Cash Equivalents 2,462.30 2,671.20 Short-term Investments 228.60 - Accounts Receivable 870.40 1,569.00 Inventory 1,364.00 54.20 Other Current Assets 358.10 495.90 Total Current Assets 5,283.40 4,790.30...

The following data shows the hours worked by employees at a McDonalds and the number of...

The following data shows the hours worked by employees at a McDonalds and the number of dollars that they earned that day. Hours worked Pay dollars 8 68 7 59.5 8 68 5 42.5 10 85 8.5 72.25 7.5 63.75 9 76.5 Average: 7.875 66.9375 Standard Deviation 1.482035 12.5973 Correlation 1 a)Draw a scatterplot that represents this data. Draw an estimate for the line of least fit on the scatterplot as well. b) Use technology to find the least squares...

Select a publicly traded company (Mcdonalds) and access the company's most recent annual report (select the...

Select a publicly traded company (Mcdonalds) and access the company's most recent annual report (select the "Investors" menu item). Locate the notes to the financial statements and identify the information topics disclosed in these footnotes and explain the reasons for disclosure. Please share the link to the report.

Research the Disney Network. What other stations do they own? How do parent companies (like Disney)...

Research the Disney Network. What other stations do they own? How do parent companies (like Disney) influence the content (and advertising) seen on the networks they own? In your opinion, does the type of programming we watch affect our behavior or interactions with each other? Ethically, do networks have an obligation to provide a morally acceptable standard of programs? Why/Why not?

In your initial post, discuss any service (e.g., Starbucks, McDonalds, Amazon) or manufacturing company (e.g., Boeing,...

In your initial post, discuss any service (e.g., Starbucks, McDonalds, Amazon) or manufacturing company (e.g., Boeing, Apple, Dell) that you believe utilizes integrated supply chain management. Compare its operations to a company that you believe uses more traditional supply chain practices.

Analyze the factors that have led to organizations adopting flexible working practices and family-friendly policies, and...

Analyze the factors that have led to organizations adopting flexible working practices and family-friendly policies, and the different ways in which they have done so.

You own a small retail food serving store (like a McDonalds) in July 2018. The government...

You own a small retail food serving store (like a McDonalds) in July 2018. The government has raised the minimum wage in your state (Pennsylvania or New Jersey) from the current $7.25 to $13.25 to be in place in July of 2019. After then each year minimum wage will rise until in July 2022, we will hit their goal of $15.00 per hour in all jobs (you should do all your work in an spreadsheet). What percent increase per hour...

Do companies have an obligation to be environmentally friendly? How can buildings like the one that...

Do companies have an obligation to be environmentally friendly? How can buildings like the one that Starbucks has built help the environment?

Starbucks wants to survey its employees regarding employee satisfaction in Chicago. It divides the city into...

Starbucks wants to survey its employees regarding employee satisfaction in Chicago. It divides the city into 15 geographic regions and selects a simple random sample from each region. What kind of sample is this? A. A cluster sample. B. A stratified sample. C. A simple random sample. D. A systematic sample. A researcher studies two groups of subjects. One group consists entirely of women, the other entirely of men. He measures and compares their resting heart rate, recorded in beats...

Internal factors – Read about Starbucks – select two internal factors that are important for the...

Internal factors – Read about Starbucks – select two internal factors that are important for the company – and provide examples of two strengths and two weaknesses for each factor.

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