Question

What are some of the benefits for using IT Service management framework for businesses?

Answer 1

IT service management (ITSM ) Frame work: In simple words it can be defined as the is the IT services in which an organisation provides to the end users by the process of designing, delivering, managing, and improvement . Further it helps in growth of an organization by focusing on alignement of IT process and services along with the business objectivities. In today's generation irrespective of the size of the business every organization involved in ITSM in one or other way. It has numerous benefits, some of them are mentioned below:

1. The costs involved in the IT operations will be reduced
2. The returns on the IT investments will be increased
3. Efficiently analysing of IT problems will be possible in order to overcome repeat incidents
4. IT help desk tems efficiency will also increased
5. No risk in implementation of IT changes
6. Very clear and well defined responsibilities and roles
7. Increased and better transparencey in IT process and services
8. Un necessary workload will be reduced
9. Collaboration will effectively increased between different business functions
10. Planning will be more effective

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