Question

You are a new manager to a company in the automotive industry. You are asked to review the monthly management reports that are presented to the owner each month. The previous manager, who had been employed for many years before retiring, usually just approved the reports and returned them immediately. The controller is getting anxious that you are taking so long to review them. You noticed, however, that the reports, which consist of a Horizontal Analysis, Vertical Analysis and Ratio Analysis, do not seem to add up. There is a discrepancy that is causing you to worry that the reports are being purposely modified and the controllers repeated phone calls make you think that he/she is covering something up. You are on good terms with the owner so far and are scheduled to have a meeting with him during your 2nd week at work. What steps do you think you should take? Would it be appropriate to mention your concerns during the meeting? Should you speak directly with the controller? Provide examples of how you might handle the situation at hand.

Answer 1

As in per my opinion speaking directly with customer may loose him at all sinve he would find hiself betrayed or unethical that his work is not being done properly all that ratios shows the financial position whether the base of that customer is strong or not. So i would not take that subject in the meeting untill and unless its a gone case as if mothino can be done.

As far as controller is concerned i would not get into pressure by the continuous calling of him. I will review it properly to my best of the ability & speak to the controller directly pointing out the discrepancy in the reports sent by him since it is my job to review to report i will be held liable for the same & being true to my work i would point out those mistakes and ask for an explanation from the controller that why is such discrepancy occuring at all.

I would try to correct it out before the meeting itself as if nothing happened but if that is taking time to be solved i would just postpone the meeting for a bit saying some issues are being there yet to be cleared.