In: Operations Management
Explain Relevance and working of Analytic Hierarchy Process (AHP) with an example considering both qualitative and quantitative criteria.
The use of AHP involves a mathematical synthesis of many
judgments about existing solution problems. It is not uncommon for
these judgments to be in the tens or hundreds. While math can be
done manually or with a calculator, but most often a computer
method is used to enter and synthesize estimates. The simplest of
these programs involve standard spreadsheet software, while most
modern applications use customizable software, often complemented
by special tools to get decision makers gathered in the meeting
room.
The procedure for using AHP can be summarized as follows:
Model problems as a hierarchy with the objectives of the
alternative solution for achieving it and the criteria for
evaluating the options.
Prioritize among the elements of the hierarchy by making a series
of judgments based on a double comparison of elements. For example,
when comparing potential commercial real estate purchases,
investors may say they prefer location over price and value over
time.
Synthesize these solutions to provide a general set of priorities
for the hierarchy. This will combine the investor’s assessment of
the location, price, and timing of properties A, B, C and D in the
general priority for each asset.
Examine the order of judgment.
Make a final decision based on the outcome of this process.