In: Math
PLEASE PROVIDE ANSWER
FOR DEDICATED QUEUES:
Burger Dome sells hamburgers, cheeseburgers, French fries, soft
drinks, and milk shakes, as well as a limited number of specialty
items and dessert selections. Although Burger Dome would like to
serve each customer immediately, at times more customers arrive
than can be handled by the Burger Dome food service staff. Thus,
customers wait in line to place and receive their orders. Suppose
that Burger Dome analyzed data on customer arrivals and concluded
that the arrival rate is 21 customers per hour and 1 customer
processed per minute.
Compare a multiple-server waiting line system with a shared queue to a multiple-server waiting line system with a dedicated queue for each server. Suppose Burger Dome establishes two servers but arranges the restaurant layout so that an arriving customer must decide which server's queue to join. Assume that this system equally splits the customer arrivals so that each server sees half of the customers. How does this system compare with the two-server waiting line system with a shared queue? Compare the average number of customers waiting, average number of customers in the system, average waiting time, and average time in the system. If required, round your answers to four decimal places.
Shared single queue | Dedicated queues | |
---|---|---|
Number of customers waiting | ||
Average number of customers in the system | ||
Average waiting time | minutes | minutes |
Average time in the system | minutes | minutes |
Comparing these numbers, it is clear that the shared or dedicated results in better process performance than the shared or dedicated?? .